Warranty Administrator

ACS Automotive Recruitment; Sproughton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive recruitment agency is seeking a Warranty Administrator for a car dealership in Ipswich. This full-time position requires previous experience in warranty administration within a dealership setting. Key responsibilities include managing warranty claims and ensuring accurate database records while working closely with manufacturers. The successful candidate will enjoy a stable role in a supportive environment, ideal for those looking to further their career in the automotive sector.

Benefits

Stable, site-based role

Opportunity to work with manufacturer systems

Supportive Aftersales team

Qualifications

• Previous experience as a Warranty Administrator within a car dealership.
• Full UK Driving Licence preferred.

Responsibilities

• Access, process, submit, and monitor manufacturer warranty claims.
• Liaise directly with manufacturers, including negotiating claims.
• Ensure dealership systems and databases are accurate.
• Process warranty claims and maintain required documentation.

Skills

Strong administration and organisational skills

Ability to multi-task and prioritise workload effectively

IT literate and confident using dealer management systems

High attention to detail

Job description

Warranty Administrator - Car Dealership
Ipswich
£30,000 Basic (DOE)
Full-Time | Permanent | 40 hours per week

The Role

We’re recruiting on behalf of a car dealership in Ipswich, looking to appoint an experienced Warranty Administrator to join their Aftersales team. This is a site-based role, ideal for someone who already understands manufacturer warranty processes, procedures, and compliance within the motor trade. You’ll play a key role in ensuring warranty claims are submitted accurately, efficiently, and within manufacturer guidelines. If you have previous dealership warranty experience and enjoy working in a structured, process-driven environment — this could be an excellent opportunity.

Duties & Responsibilities

• Access, process, submit, and monitor manufacturer warranty claims
• Liaise directly with manufacturers, including negotiating borderline claims
• Ensure dealership systems and databases are accurate and kept up to date
• Process service, warranty, and extended warranty claims
• Maintain full photographic and supporting documentation as required
• Contact customers regarding outstanding or urgent manufacturer recalls
• Handle warranty-related queries professionally and efficiently
• Ensure warranty procedures and requirements are followed consistently
• Build strong working relationships with Service Advisors, Technicians, and Management

Your Background & Skills

• Previous experience as a Warranty Administrator within a car dealership
• Strong administration and organisational skills
• Ability to multi-task and prioritise workload effectively
• IT literate and confident using dealer management systems
• High attention to detail and strong process compliance
• Full UK Driving Licence preferred

What’s in It for You

• Stable, site-based role within a dealership environment
• Opportunity to work with manufacturer systems and processes
• Supportive Aftersales team and long-term career stability

Apply today to join a dealership in Ipswich as a Warranty Administrator and play a key role in ensuring smooth Aftersales operations. For further details on this Warranty Administrator role and other jobs in the motor trade, please submit your CV to Adam Curtis at ACS Automotive Recruitment Consultancy.