Warranty Administrator

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Ipswich; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading automotive recruitment consultancy is seeking a Warranty Administrator to join an Aftersales team in Ipswich. This site-based role is ideal for candidates who are experienced with manufacturer warranty processes. Responsibilities include managing warranty claims, liaising with manufacturers, and ensuring compliance with procedures. The ideal candidate will possess strong administrative skills and attention to detail. Join a supportive team and enjoy the stability of a full-time position within a dynamic dealership environment.

Benefits

Stable, site-based role

Supportive Aftersales team

Long-term career stability

Qualifications

• Previous experience as a Warranty Administrator within a car dealership.
• Full UK Driving Licence preferred.

Responsibilities

• Access, process, submit, and monitor manufacturer warranty claims.
• Liaise directly with manufacturers, including negotiating borderline claims.
• Ensure dealership systems and databases are accurate and kept up to date.

Skills

Warranty administration

Strong administration and organisational skills

Ability to multi-task

IT literate

Attention to detail

Tools

Dealer management systems

Job description

Warranty Administrator – Car Dealership

Ipswich

£30,000 Basic (DOE)

Full-Time | Permanent | 40 hours per week

The Role

We’re recruiting on behalf of a car dealership in Ipswich, looking to appoint an experienced Warranty Administrator to join their Aftersales team.

This is a site-based role, ideal for someone who already understands manufacturer warranty processes, procedures, and compliance within the motor trade. You’ll play a key role in ensuring warranty claims are submitted accurately, efficiently, and within manufacturer guidelines.

If you have previous dealership warranty experience and enjoy working in a structured, process-driven environment — this could be an excellent opportunity.

Duties & Responsibilities

• Access, process, submit, and monitor manufacturer warranty claims
• Liaise directly with manufacturers, including negotiating borderline claims
• Ensure dealership systems and databases are accurate and kept up to date
• Process service, warranty, and extended warranty claims
• Maintain full photographic and supporting documentation as required
• Contact customers regarding outstanding or urgent manufacturer recalls
• Handle warranty-related queries professionally and efficiently
• Ensure warranty procedures and requirements are followed consistently
• Build strong working relationships with Service Advisors, Technicians, and Management

Your Background & Skills

• Previous experience as a Warranty Administrator within a car dealership
• Strong administration and organisational skills
• Ability to multi-task and prioritise workload effectively
• IT literate and confident using dealer management systems
• High attention to detail and strong process compliance
• Full UK Driving Licence preferred

What’s in It for You

• Stable, site-based role within a dealership environment
• Opportunity to work with manufacturer systems and processes
• Supportive Aftersales team and long-term career stability

Apply today to join a dealership in Ipswich as a Warranty Administrator and play a key role in ensuring smooth Aftersales operations.

For further details on this Warranty Administrator role and other jobs in the motor trade, please submit your CV to Adam Curtis at ACS Automotive Recruitment Consultancy.