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Change Management Manager jobs in United Kingdom

Lead Online Manager

Sainsbury’s Group

Cheadle
On-site
GBP 30,000 - 45,000
Yesterday
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HR Operations Lead (12 month FTC)

Supermassive Games Ltd

England
On-site
GBP 35,000 - 55,000
Yesterday
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Neighbourhood Coordinator

Hull City Council

Dunswell
On-site
GBP 30,000 - 40,000
Yesterday
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Branch Director

STARK Building Materials UK

Exeter
On-site
GBP 40,000 - 60,000
Yesterday
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Head of Performance Engineering - Remote (UK & Ireland)

Ocho

Belfast
Remote
GBP 100,000
Yesterday
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CRM Specialist

Pepperstone

City Of London
Hybrid
GBP 40,000 - 60,000
Yesterday
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Director, Customer Success EMEA

Foundry

City Of London
On-site
GBP 90,000 - 120,000
Yesterday
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Innovation Manager

Paragraf

Somersham
On-site
GBP 60,000 - 80,000
Yesterday
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Vice Principal - Curriculum, Teaching and Learning

TES FE News

Grimsby
On-site
GBP 65,000 - 80,000
Yesterday
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Chief Customer Officer (UK Hydrographic Office) - MoD - SCS1 (IT)

The Ukho

Taunton
On-site
GBP 110,000
Yesterday
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Marketing Director - SaaS - Newly created role!

Artemis Search & Selection Limited

Belfast
On-site
GBP 80,000 - 120,000
Yesterday
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Parent Governor

THE THINKING SCHOOLS ACADEMY TRUST

Paignton
On-site
GBP 100,000 - 125,000
Yesterday
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GAIN Performance - Creative Strategist

GAIN

City Of London
Hybrid
GBP 34,000 - 53,000
Yesterday
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Dean

SP Jain London School of Management

England
On-site
GBP 100,000 - 125,000
Yesterday
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Data, AI & Innovation Manager

National Skills Agency

Manchester
Remote
GBP 50,000 - 70,000
Yesterday
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CRM Specialist (Braze Expert)

Ten Group

City Of London
Hybrid
GBP 40,000 - 60,000
Yesterday
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Director of Guest Experience : Luxury 5 Estate, Surrey

TipTopJob

England
On-site
GBP 100,000 - 125,000
Yesterday
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Transport Planner (Rail and Shipping)

JDR Group

Hull and East Yorkshire
On-site
GBP 60,000 - 80,000
Yesterday
Be an early applicant

Product Manager - Loyalty & Rewards Platform

Midnite

United Kingdom
Remote
GBP 60,000 - 80,000
Yesterday
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CRM Insights & Innovation Manager

Ten Group

City Of London
Hybrid
GBP 60,000 - 90,000
Yesterday
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Creator Account Manager

Agilis Recruitment Ltd

Gloucester
Hybrid
GBP 60,000 - 80,000
Yesterday
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Associate Dean Collaborative Partnerships - AD Education UK

ICMP

City Of London
On-site
GBP 50,000 - 60,000
Yesterday
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TikTok - Music Creator Operations Specialist

TikTok

City Of London
On-site
GBP 60,000 - 80,000
Yesterday
Be an early applicant

UK&I People Consulting - AI HR Reimagined - Senior Manager

Ernst & Young Advisory Services Sdn Bhd

City Of London
On-site
GBP 80,000 - 100,000
Yesterday
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Product Stewardship Specialist - 1393

SP Associates

Richmond
On-site
GBP 35,000 - 50,000
Yesterday
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Lead Online Manager
Sainsbury’s Group
Cheadle
On-site
GBP 30,000 - 45,000
Full time
Yesterday
Be an early applicant

Job summary

A major supermarket chain in Cheadle is seeking a dynamic Operations Manager to oversee online delivery operations. The role involves leading a team, optimizing processes, and enhancing customer experience by ensuring every delivery is on time. Ideal candidates will have strong people management and KPI improvement skills, with a proven track record in operational leadership. The position offers competitive salary and comprehensive benefits.

Benefits

10% discount on shopping after 4 weeks
Annual bonus scheme
Free food and hot drinks
Generous holiday entitlement
Pension contribution matching
Wellbeing support services
Cycle to Work scheme

Qualifications

  • Experience of managing managers in a fast-paced environment.
  • Proven success in delivering and improving KPIs.
  • Experience managing performance and employee relations matters.

Responsibilities

  • Direct a small team of managers to ensure timely deliveries.
  • Review data and ensure compliance with processes.
  • Lead people management activities including training and performance management.

Skills

People management
Data interpretation
KPI improvement
Leadership
Operational excellence
Inclusivity
Job description
Overview

Direct a small team of managers to deliver the online delivery operation of the supermarket taking accountability for every delivery going out on time, every time, so our customers get exactly what they need, when they expect it.

Responsibilities
  • The department is fast paced with lots of KPIs, you'll spend time reviewing data and ensuring compliance to processes and procedures.
  • Planning for upcoming key trading activities and events by working closely with the rest of the store leadership team.
  • Regularly taking full accountability for the store overnight, role modelling and coaching for high standards and efficiency across the store.
  • People management, including pay and scheduling routines, training, communication and employee relation activities such as managing performance, absence, and completing disciplinaries.
  • A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same.
  • Experience of managing managers, in a fast-paced performance focussed environment.
  • An operator who is comfortable managing alone in the absence of more senior management.
  • Driven to deliver high performance with a focus on efficiency and engagement.
  • Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these.
  • Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment.
  • Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal), experience leading large teams in a fast-paced, customer-focused environment - you've developed leaders, built high-performing teams, and created a culture of ownership and accountability.
  • A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team.
  • Proven success in delivering and improving KPIs - from sales and stock availability to customer satisfaction and colleague engagement, you've driven results that matter.
  • Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement.
  • Leadership experience in an operational environment - whether in retail, hospitality, or food service - where you've owned departmental performance and confidently led the store in the absence of senior leadership.
  • Can evidence leading change - whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you've brought people with you and made change stick.

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

  • Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday and 15% off at Argos every pay day.
  • An annual bonus scheme based on our, and your, performance.
  • Free food and hot drinks provided for Colleagues in all our stores.
  • Generous holiday entitlement, maternity and paternity leave.
  • Pension - we'll match 4-7.5% of your pension contributions.
  • Sainsbury's share scheme - build up an investment at discounted rates.
  • Wellbeing support - access to emotional support, counselling, legal and financial advice.
  • Colleague networks - link with like-minded people to help fulfil your potential.
  • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
  • Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here .

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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