Product Manager - Loyalty & Rewards Platform

Midnite; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A next-generation betting platform is seeking a Lead Product Manager to develop their Loyalty & Rewards platform. This role will involve owning strategy and execution, collaborating with teams to deliver market-defining products, and driving user engagement through innovative frameworks. Candidates should have experience in loyalty systems and be skilled in data-driven decision making. The position is remote but must be UK-based, offering flexible working arrangements and comprehensive benefits.

Benefits

Comprehensive health coverage

Flexible working hours

25 paid holidays annually

Qualifications

• Delivered loyalty or rewards frameworks in mobile-first products.
• Experienced in progression design and reward economies.
• Thrives in fast-moving environments and skilled at MVP delivery.

Responsibilities

• Own the strategy for the Loyalty & Rewards platform.
• Deliver a compelling MVP that powers growth.
• Lead cross-functional collaborations with various teams.

Skills

Experience in loyalty systems

Understanding of gamification

Strong communication skills

Data-driven decision making

Job description

Senior? Lead? Wizard?

Titles are cool, but we’re not hung up on them. What really matters is bringing brilliant minds together to build amazing things. We’re on the lookout for top talent to join the Midnite Product team as we scale up and take things to the next level. This is your chance to dive in, get your hands dirty, and help shape the future of one of the UK’s most exciting iGaming companies. If you love solving tough problems, creating slick experiences, and having fun while doing it, you’ll fit right in.

Location: Remote, must be UK-based

Salary: Competitive, depending on experience

Why Midnite?

Midnite is a next-generation betting platform that is built for today’s fandom. We are a collective of engineers and designers who all share a passion for building the best sportsbook & casino experience possible, allowing our fans to feel closer to the games they love through the rush of winning money.

Unlike the alternatives, Midnite doesn't feel like a website built two decades ago. Instead, it's a cutting-edge creation, designed and constructed from the ground up with the latest technologies. Crafting an experience that's truly intuitive, immersive, and immediately understandable is no walk in the park, but we thrive on the challenge. We believe we're on the brink of creating something truly awesome.

Your Role

We are building a new product vertical that will sit at the heart of Midnite: Loyalty & Rewards. This is not an add-on. It will cut across sports, casino, and free-to-play, shaping the player journey end to end. We are hiring a Lead Product Manager to own this vertical, define its strategy, and deliver a market-defining product that showcases Midnite to the world.

You’ll take inspiration from world-class loyalty systems in gaming, entertainment, and consumer apps, and design a layered framework that drives progression, retention, and emotional connection. Beyond loyalty itself, you’ll also lead the evolution of Midnite’s bonus engine and LiveOps platform, the foundational systems that power growth, CRM, and in-product rewards across the business.

This role has a strong platform enablement and back-office focus, ensuring scalability, flexibility, and compliance in how we run and manage rewards. This role works in close collaboration with our user-facing Casino & Loyalty UX teams to ensure that both the player-facing and operational sides of Loyalty & Rewards evolve together.

What You’ll Be Doing

• Lead, Collaborate: Own the strategy, roadmap, and execution of the Loyalty & Rewards platform, with a focus on internal tools and systems, working extremely closely with user-facing product managers & designers
• Deliver a USP: compelling, high-profile MVP by April that can power "Above the line" campaigns and set the stage for long-term growth.
• Platform Mindset: Build robust back-office and enablement tools for internal teams, creating the infrastructure to run world-class loyalty, liveops and bonus operations.
• Cross-Functional Leadership: Partner closely with engineering, design, marketing, and CRM to deliver both platform capabilities and user-facing experiences.
• Balance Innovation & Discipline: Ensure systems are engaging while remaining compliant, fair, and resistant to abuse.
• Data-Driven Decisions: Define success metrics, run A/B tests, and refine features based on behavioural insights.
• Technical Stewardship: Translate complex requirements into clear specs, influence architecture decisions, and ensure robust platform performance.

You Should Apply If

• You’ve delivered loyalty, gamification, or reward frameworks in B2C mobile-first products (gaming, entertainment, consumer apps, etc.).
• You’re a systems thinker, experienced in progression design, reward economies, bonus engines, or LiveOps platforms.
• You thrive in fast-moving environments, able to deliver MVPs quickly while planning for scale.
• You’re player-first, empathetic to user behaviours and skilled at turning insights into engaging mechanics.
• You have strong commercial intuition, understanding how loyalty and rewards drive retention and LTV.
• You’re a collaborative leader, able to influence across product, engineering, design, and marketing.
• You’re innovative, inspired by the best in gaming, apps, and entertainment, eager to bring new ideas to betting.

What’s in it for you:

• Shape our future: Play a key role in our team's success, where your voice matters, and you'll have a direct impact on shaping Midnite's future.
• Connect and unwind: Take part in our quarterly gatherings where our community comes together to bond and have fun.
• Comprehensive health coverage: Look after your well-being with our outstanding zero-excess health insurance plan, which includes optical and dental coverage.
• Pension finder: Access to a pension pot finder service to help you keep track.
• Simplify life: Take advantage of our nursery salary sacrifice scheme, allowing you to conveniently pay your child's nursery fees straight from your paycheck.
• Work-life balance: Enjoy 25 paid holidays a year, plus generous paid maternity, paternity, and adoption leave, supporting you during life's most important moments.
• Financial advice: You'll get access to expert financial advice and guidance.
• Productive home office: We provide everything you need for a comfortable and ergonomic home setup, ensuring you're as productive as possible.
• Flexible working: We embrace flexible working, allowing you to adjust your schedule when life's unexpected moments arise.
• Latest tech made easy: With our salary sacrifice schemes, you can upgrade to the latest gadgets, household items, and mobile tech without the upfront cost.
• Exclusive perks: Enjoy a wide range of discounts on retailers, groceries, and subscriptions, making life a little more affordable.
• Grow with us: Expand your skills through internal and external learning opportunities while benefiting from access to mentorship programs that support your development.
• Transparent compensation: We provide competitive pay with clear team bandings and salary grids, ensuring that salary discussions are simple and fair.
• Constructive feedback: We foster a transparent culture, encouraging individual feedback and review sessions to help everyone improve.

At Midnite, we’re committed to creating equal opportunities for everyone. We actively strive to build balanced teams that reflect the diversity of our communities, including ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders.

We aim to provide an inclusive and supportive interview experience for all candidates. If you require any reasonable adjustments, please let us know in advance so we can ensure you feel comfortable and set up for success.