Assistant Customer Service jobs in United Kingdom

We’re looking for an ambitious Account Executive to join the multi-award-winning Business & Technology team at Brands2Life, PRWeek’s #1 Technology consultancy and recently named Large Consultancy of the Year. This recognition reflects the strength of our work, our people, and the impact we deliver for clients. It’s an exciting time to join us as we continue to grow!

From holding Lewis Hamilton’s season-winning steering wheel to running influencer programmes with Olympic legend, Michael Johnson; from exploring the new rhino enclosure at Chester Zoo to promoting ground‑breaking technology to save the world's coral reefs, our team creates and works on the most exciting tech stories for the most ambitious tech brands and, following several major new business wins with exciting technology brands, we’re looking for our next AE to help us deliver even more great results.

Account Executives at Brands2Life drive the content machine and media engagement to meet and exceed campaign targets and maintain a healthy pipeline in traditional and social media, for maximum client impact. You will have a strong grasp of the relevant media and influencers in the technology and business space and will be confident generating new ideas for UK and global campaigns. A genuine interest in technology is a must have!

• Media and influencer relations – read traditional and social / digital media daily, daily coverage and news roundups, build contacts with all relevant key media, take responsibility for sections of sell ins
• Content development – write press releases, opinion articles, blogs, social media content (LinkedIn, X etc)
• Client and account management – forge close relationships with your clients, attend regular client calls, liaise with client where appropriate regarding project updates, reporting
• Planning and ideation – participate in creative brainstorms, develop ideas for campaigns, contribute to presentation slides / plans, share interesting insights with your team, daily search and coverage tracking, coverage pipeline planning

In return, we can offer you a fantastic working culture with excellent long‑term career development and highly competitive benefits, including healthcare, dental care, flexible working, industry leading training, a fantastic buddy scheme, paid sabbaticals and lots more.

We have over 190 staff in London, New York, Minneapolis and San Francisco. We have won many awards for both our campaigns and our achievements as an agency and we were particularly proud of our recent PR Moment Large Agency and Integrated Agency of the Year award wins in 2023, as well topping PR Week’s Top Consultancy tables for tech.

As of December 2023, Brands2Life has been part of the Scandinavian Paritee agency platform, a new kind of network that combines the best of large agency thinking and entrepreneurial excellence. Paritee has a vision to create a new breed of agency network and model for collaboration, one that brings together National Champion agencies in each key market and enables them to co‑operate for mutual benefit and to provide clients with world‑class services and advice, based on deep sector insight.

Brands2Life is an equal opportunities employer and encourages applications from all backgrounds. We believe a diverse and inclusive workforce enhances our ability to be creative, innovative and entrepreneurial. We do not discriminate against applicants or employees because of race, colour, religion, gender, gender identity or expression, sexual orientation, age, disability, marital status or citizenship status.

If your application for employment is unsuccessful, Brands2life will hold your data on file for 3 years after the end of the relevant recruitment process. If you agree to allow Brands2life to keep your personal data on file, we will hold your data on file for a further 2 years for consideration for future employment opportunities. At the end of that period [or once you withdraw your consent], your data is deleted or destroyed. If you do not want your information stored, please let us know and we can make the necessary changes.