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Join Our Greece Team: Customer Support Agent role for English Speakers
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Join Our Greece Team: Customer Support Agent role for English Speakers
Résumé du poste
A leading recruitment firm is seeking a Customer Support Agent fluent in English to join their team in Greece. The role includes handling customer queries and providing solutions to various issues. Relocation support is provided, making this an exciting opportunity for individuals looking to move to Greece. A customer-focused mindset and problem-solving abilities are essential for success in this role.
Prestations
Qualifications
- Must have a customer-focused mindset with good problem-solving abilities.
- Fluency in English is essential, B2 level or higher.
- Must be willing to relocate to Greece.
Responsabilités
- Act as the first point of contact for customers.
- Handle queries via phone, email, or chat.
- Resolve issues related to products, orders, or technical concerns.
Connaissances
IMPORTANT: Only apply if you meet one of the following conditions:
You hold EU citizenship
You possess a Full-purpose or Specific-purpose Work Permit Card for Greece
You have a Certificate of Protection (refugee status)
Location: Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)
Language Requirements: Advanced English (C1+)
Contract Type: Full-time
Relocation Support: Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance
Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers.
Why Greece? Why This Role? Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing.
You will join an international team, working on impactful customer service projects for well-known global brands.
- Act as the first point of contact for customers
- Handle queries via phone, email, or chat
- Resolve issues related to products, orders, accounts, or technical concerns
- Adapt quickly to new tools and processes
- Work collaboratively with team leaders and quality teams to improve customer satisfaction
- Contribute to a positive and inclusive team environment
- Fluency in English (B2 level or higher)
- Strong communication and interpersonal skills
- Customer‑focused mindset with good problem‑solving abilities
- Willingness to relocate to Greece (relocation support provided)
- For some projects: Technical knowledge or B2B cloud experience
- For specific roles: Minimum age of 21
- Full‑time employment with competitive salary
- Private health insurance
- Paid training and continuous learning opportunities
- Clear career progression paths
- Remote work option available for certain roles
- Vibrant, multicultural work environment
Please note: Details about the client, project, and exact compensation will be shared during the recruitment process.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.