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Dutch-Speaking Customer Support in Athens (Relocation)
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Cruise Line Customer Advisor - Remote from Portugal
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Icelandic-Speaking Customer Advisor — Barcelona Relocation
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Remote Cruise Planner & Guest Advisor
Job summary
A leading travel service provider located in Barcelona is seeking enthusiastic individuals to join their team in customer support for a renowned cruise brand. In this role, you will manage customer inquiries, provide guidance on cruise offerings, and assist with post-booking activities. Ideal candidates have a background in sales and excellent interpersonal skills, and are detail-oriented. The role offers a structured work schedule and a supportive environment for personal growth.
Benefits
Qualifications
- Any background in sales including retail, call center, tourism, or e-commerce.
- Strong communication and interpersonal skills required.
- Must be detail-oriented with effective problem-solving abilities.
Responsibilities
- Handle inbound calls and customer inquiries.
- Provide guidance on cruise packages and destinations.
- Offer package upgrades or alternatives when appropriate.
- Deliver pre-booking and post-booking support.
- Assist travel agencies with booking management.
- Inform customers about prices, bookings, and documentation.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.