Service Adviser jobs in Canada
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Automotive Service Advisor — Customer-Focused
Bayview Trucks - Saint John
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Heavy Truck Service Advisor - Fast-Paced Shop
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Steele Auto Group
Customer Service Specialist (Fixed Term - 1 year contract)
Teranet
Bilingual Customer Service Specialist
Fairstone
Techniciens de service sur le terrain / Field Service Technician Bilingual French/English Kirkl[...]
IQVIA
Specialist, Customer Service
TaylorMade Golf
Field Service Technician - (Full Time) - Vancouver, BC
SmarterCMS602DV
Facilities & Maintenance Worker
ASM Global
Service Technician - Evening - Mirabel
PACCAR
Bulk Plant Maintenance Technician
MacEwen Petroleum Inc.
Heavy Equipment Service Technician
Thompson Bros. (Constr.) LP.
Techniciens de service sur le terrain / Field Service Technician Bilingual French/English Quebe[...]
IQVIA
Customer Service Specialist (Fixed Term - 1 year contract)
Teranet
Service Advisor
Job summary
An automotive service center in Oakville seeks a Service Advisor to work closely with clients and technicians in a dynamic environment. Responsibilities include assessing automotive problems, verifying warranty coverage, and maintaining customer relationships. The ideal candidate has strong communication skills and a solid work ethic. The position offers a competitive salary range of CA $50,000.00 to $70,000.00, along with benefits including dental care, extended health care, and paid time off.
Benefits
Qualifications
- Experience in automotive services or repairs.
- Ability to develop accurate estimates and repair orders.
- Strong customer relationship management skills.
Responsibilities
- Aspects automotive problems and services by listening to customers.
- Verifies warranty and service contract coverage.
- Maintains customer rapport and communication.
- Prepares accurate repair orders and estimates.
- Handles customer complaints with professionalism.
Skills
A Service Advisor with Budds' Mazda will work closely with clients and a team of technicians to initiate automotive services and repairs by ascertaining performance problems and services requested. They will verify warranty and service contract coverage, develop estimates, write repair orders, and maintain top level customer relationships and records. Working as a Service Advisor can be a very fast paced work environment however also very slow at times, consistency and versatility is required. Working with the team at Budds' Mazda can be a very fun and rewarding experience. Strong work ethic, consistent results, and motivation are required to become successful. Great opportunity to learn and grow within the Budds' Group of Companies with future possibility for advancement. Engaging and energetic work environment surrounded by great people.
Knowledge of PBS an asset
- Ascertains automotive problems and services by listening to customer's description of symptoms
- Verifies warranty and service contract coverage
- Develops accurate estimates
- Obtain accurate parts and labor prices
- Present a menu of all recommended maintenance services to every service customer
- Prepares Repair Orders
- Maintains customer rapport
- Maintain monthly performance goals
- Provide effective, efficient and timely communication
- Handle minor customer complaints and/or misunderstandings with courtesy, tact, professionalism
- Ensure adherence to required dress code, and maintain clean, professional and appropriate appearance
- Any other additional duties or administrative functions, as directed by management.
New Full time Position: Monday to Friday Weekends as needed
Pay: Salary plus Commision Range - CA $50,000.00 to $70,000.00
- Dental Care
- Extended Health Care
- Life Insurance
- RRSP Match
- Paid Time Off
- Vision Care
- On Site Parking
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.