Techniciens de service sur le terrain / Field Service Technician Bilingual French/English Kirkl[...]

IQVIA; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading medical device company is seeking a candidate fluent in English and French for a full-time technical support role. Responsibilities include providing ongoing communication to hospital staff, troubleshooting software issues, and organizing medical devices. Candidates should have an associate degree or equivalent experience and strong computer skills. The position requires extensive weekly travel and offers a pay range of $27–$29 CAD per hour, reflecting qualifications and location.

Qualifications

• 1+ year field experience in a technical or biomedical role.
• Ability to troubleshoot technical issues remotely.
• Must have an active driver license and vehicle.

Responsibilities

• Provide communication and support to on-site staff.
• Organize and update medical devices.
• Conduct routine checks and document daily data.
• Travel is required for local, regional, and national assignments.

Skills

Fluent in English and French

Strong computer skills

Effective communication skills

Self-motivated

Time-management skills

Education

Associate degree or equivalent experience

Tools

Microsoft Office applications

Job description

Overview

IQVIA offers a unique opportunity with one of the largest medical device manufacturers in the United States. The application process takes less than five to seven minutes and requires only a username and password.

Position Description

Must be fluent in English and French to be considered.

Responsibilities

• Provide ongoing communication and customer support to on‑site hospital staff.
• Organize, test, and update medical devices; install and configure hardware, software, and network products.
• Conduct routine checks and record data from product tests after installation and configuration.
• Document and submit daily data while maintaining high standards of product support quality documentation.
• Full‑time commitment requiring local, regional and national travel (100% travel position).
• Assignment‑based schedule with a 40‑hour commitment per week and overtime as needed.
• Complete other duties at the discretion of management.

Job Requirements

• Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience (1+ year field experience).
• Strong computer skills with ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
• Professional business acumen and effective communication skills.
• Self‑motivated individual capable of working independently or collaboratively within a team.
• Strong time‑management and organizational skills to ensure on‑time completion of project assignments.
• Active and unrestricted driver license and personal vehicle for local work‑related assignments.
• Ability to sit and stand for long periods and lift up to 70 pounds.
• Must meet hospital vendor credentialing requirements, including proof of vaccination status.
• Must be within 45 minutes to 1 hour of an international or major airport; candidates within 30 miles are preferred. Weekly travel required.

Beneficial Qualifications

• Background in biomedical, networking, military, or field‑based technician roles.
• Experience working in a technical role within a healthcare environment.
• Strong computer skills and comfort troubleshooting Microsoft Office applications (Outlook, Excel, Word, OneNote, etc.).

Salary Range

Base pay: $27–$29 CAD per hour. The actual base pay offered may vary based on qualifications, location, and schedule (full or part‑time). Incentive plans, bonuses, and additional compensation may also be offered.

Equal Opportunity Statement

IQVIA is an equal‑opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, age, marital status, or disability. Accommodations for applicants with disabilities are available upon request.