Luxury Service Advisor: Create Elite Client Journeys

Steele Auto Group; San Juan de Terranova; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading automotive company in St. John's is looking for a Service Advisor. The role involves guiding clients through their service journey with professionalism, providing precise estimates, and maintaining service records. Ideal candidates will have strong communication skills, a positive attitude, and at least 1 year of dealership experience. This position offers a rewarding environment focused on excellence and community involvement, with comprehensive benefits included.

Benefits

100% Matched Retirement Savings Plan

Flexible Health & Dental Plans

Mental Health & Wellness Support

Employee Discounts

Work Boot Reimbursement

Access to Steele University

Qualifications

• 1+ year experience in a dealership is preferred.
• Strong organizational skills and ability to manage multiple priorities.
• A valid driver’s license with a clean driving abstract.

Responsibilities

• Welcoming clients with professionalism and listening closely to understand their vehicle concerns.
• Preparing precise estimates for labour, parts and materials.
• Keeping clients informed with transparent updates and realistic timelines.

Skills

Customer service skills

Effective communication

Organizational skills

Job description

A leading automotive company in St. John's is looking for a Service Advisor. The role involves guiding clients through their service journey with professionalism, providing precise estimates, and maintaining service records. Ideal candidates will have strong communication skills, a positive attitude, and at least 1 year of dealership experience. This position offers a rewarding environment focused on excellence and community involvement, with comprehensive benefits included.