Customer Service Rep – Remote (Automotive, Bilingual: English / German)
Concentrix
Teletrabalho
CAD 30.000 - 60.000
Tempo integral
Ontem
Torna-te num dos primeiros candidatos
Resumo da oferta
A leading customer service provider is looking for individuals for Automotive Customer Service roles. The position includes providing inbound support, assisting with technical issues, and ensuring customer satisfaction. Candidates should be fluent in English, German, and French, with a high school diploma or GED. Experience in customer service is desirable. This role offers a salary of up to $24.56/hour, benefits, and opportunities for advancement, all in a flexible remote setting.
Serviços
Comprehensive benefits package
Performance-based incentives
Access to DailyPay
Opportunities for career advancement
Inclusive company culture
Qualificações
Minimum of 1 year of customer service experience.
Ability to work in a quiet, distraction-free environment at home.
Responsabilidades
Provide inbound customer support using a call flow guide.
Assist customers in resolving basic technical issues.
Track, document, and retrieve information in databases.
Offer additional products and/or services to customers.
Deliver exceptional customer experiences with a positive attitude.
Conhecimentos
Fluent in English
Fluent in German
Fluent in French
Strong computer navigation skills
Formação académica
High school diploma or GED
Descrição da oferta de emprego
Employer Industry: Automotive Customer Service
Why consider this job opportunity
Salary up to $24.56/hour, with performance‑based incentives
Opportunities for career advancement and personal development within a globally recognized company
Flexible work‑from‑home position
Comprehensive benefits package including medical, dental, and vision insurance
Access to DailyPay for early salary access
Inclusive company culture with networking opportunities and support for diverse groups
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide in the customer's preferred language
Assist customers in resolving basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services to customers
Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications)
Fluent in English, German, and French
Minimum of 1 year of customer service experience
High school diploma or GED
Ability to work in a quiet, distraction‑free environment at home
Strong computer navigation skills and eagerness to learn new technologies
How to Stand Out (Preferred Qualifications)
Residing in the Oshawa, ON area is preferred but not required
Experience in a fast‑paced multi‑tasking environment
A desktop or laptop computer for testing, with a high‑speed internet connection
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.