Remote Bilingual Automotive Support Rep (EN/DE/FR)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking a Customer Service Representative to support clients remotely from Windsor, Ontario. Candidates should be fluent in English, German, and French, with at least one year of experience in customer service. The role includes assisting customers with technical issues, documenting interactions, and providing a high standard of service. A supportive company culture and a competitive salary of up to $24.56/hour are offered along with performance-based bonuses.

Benefits

Performance-related bonuses

Comprehensive benefits package

Paid training

Qualifications

• Minimum of 1 year of customer service experience.
• Ability to work in a quiet and distraction-free environment at home.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and services.
• Deliver exceptional customer experiences.

Skills

Fluent in English

Fluent in German

Fluent in French

Strong computer skills

Multi-tasking

Education

High school diploma or equivalent

Job description

A leading customer service provider is seeking a Customer Service Representative to support clients remotely from Windsor, Ontario. Candidates should be fluent in English, German, and French, with at least one year of experience in customer service. The role includes assisting customers with technical issues, documenting interactions, and providing a high standard of service. A supportive company culture and a competitive salary of up to $24.56/hour are offered along with performance-based bonuses.