Remote Bilingual Automotive Support Rep (EN/DE/FR)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking enthusiastic individuals for remote customer support roles. Candidates must be fluent in English, German, and French, and have a minimum of one year of experience in a customer service role. The position offers a competitive salary of up to $24.56 per hour and bonuses based on performance, along with a comprehensive benefits package that includes medical, dental, and vision insurance. The successful candidates will enhance customer experiences while working from a distraction-free environment.

Benefits

Comprehensive benefits package

Performance-based bonuses

Access to training programs

Qualifications

• Must be fluent in English, German, and French.
• Minimum of 1 year of customer service experience.
• Ability to work in a quiet, distraction-free environment at home.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.
• Deliver expert customer experiences with a positive attitude.

Skills

Fluency in English

Fluency in German

Fluency in French

Strong computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service provider is seeking enthusiastic individuals for remote customer support roles. Candidates must be fluent in English, German, and French, and have a minimum of one year of experience in a customer service role. The position offers a competitive salary of up to $24.56 per hour and bonuses based on performance, along with a comprehensive benefits package that includes medical, dental, and vision insurance. The successful candidates will enhance customer experiences while working from a distraction-free environment.