Jobs in Gatineau, Kanada

Employer Industry: Business Process Outsourcing (BPO)

• Competitive hourly pay with potential bonuses
• Remote work opportunity with flexible schedules
• Comprehensive benefits package including medical, dental, and vision coverage
• Paid training and ample opportunities for career advancement
• Engaging work environment with regular contests and prizes
• Casual dress code to promote comfort while working

• Handle inbound customer inquiries and troubleshoot basic technical issues
• Assist customers in adding or removing products and services
• Utilize systems and technology for account management and problem resolution
• Recognize sales opportunities and apply appropriate sales skills
• Ensure first call resolution through effective problem-solving

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Basic knowledge of Microsoft Office Suite and Windows operating system
• Ability to type swiftly and accurately (20+ words per minute)

• Strong aptitude for conflict resolution, problem solving, and negotiation
• Ability to thrive in a fast-paced environment with changing demands
• Previous experience in customer service or technical support roles

#BusinessProcessOutsourcing #RemoteWork #CustomerService #CareerGrowth #CompetitiveBenefits

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.