Jobs in Barrie, Canada

Employer Industry: Business Process Outsourcing (BPO)

• Competitive hourly pay with potential bonuses
• Comprehensive benefits including medical, dental, vision, and life insurance
• Flexible work-from-home options with a casual dress code
• Opportunities for career advancement and internal promotions
• Paid training to enhance skills while earning a paycheck
• Engaging work environment with daily contests and prizes

• Assist customers by listening to their needs and resolving issues efficiently
• Utilize technology to manage customer accounts and perform necessary tasks
• Identify sales opportunities and promote products and services
• Ensure customer satisfaction through effective problem-solving and call handling
• Escalate unresolved customer dissatisfaction to management as needed

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words per minute)
• Basic knowledge of Microsoft Office Suite and Windows operating system

• Experience in customer service or sales environments
• Strong problem-solving and conflict resolution skills
• Ability to thrive in a fast-paced and changing work environment
• Excellent interpersonal skills for building relationships with customers and team members

#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits

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