Business Development Manager
TLS (Total Logistics Solutions) is seeking a driven, experienced, and dynamic Sales Candidate with a strong hunting mentality to join our team and help expand our client base for our Full Truck Load (FTL) division. If you are passionate about sales, an influential negotiator, a high performer, and a strategic relationship builder, we want to hear from you!
The Sales Candidate is responsible for developing new business by penetrating new accounts. He/She is responsible for identifying decision makers, coordinating customer meetings, and developing strategic solutions to grow revenue.
Job Responsibilities
- Deliver new billed revenue during the fiscal year to meet or exceed quotas and performance metrics.
- Identify, qualify, and close new business opportunities primarily focused on FTL transportation while still selling and securing the full menu of supply chain services offered by TLS.
- Actively seek out and engage potential clients through cold calling, networking, and other lead-generation strategies.
- Schedule customer appointments with key decision-makers to overcome barriers and identify growth opportunities.
- Prepare and deliver compelling sales presentations, proposals, and agreements to prospective clients.
- Collaborate with Operations to establish standard operating procedures (SOPs) for meeting customer expectations.
- Plan quarterly business reviews (QBRs) with customers to review business trends and performance.
- Apply sales strategies gained from sales training to identify areas where TLS services can be implemented.
- Participate in joint customer calls with peers and counterparts to promote our capabilities.
- Create sales strategies by gathering market information, analyzing opportunities, and documenting sales methodology.
- Track sales activities and pipeline progress using CRM software, providing regular reports to management while maintaining accurate customer files.
- Work with operations to address trending issues.
- Perform other related duties as required.
Knowledge and Skills
- Parcel and package transportation
- Organized and strategic planning
- Cold calling
- Relationship building
- Critical thinking
- New Business Development
- Analytical skills with the ability to conduct research and develop territory sales plans
The purpose of this role is to solution-sell the full scope of services to new customers, achieving revenue objectives and enabling maximum revenue growth.
Qualifications
Education and Training
- Minimum of secondary education, with a preference for post-secondary education (business or sales stream), or a combination of education and experience.
Experience
- At least 3 years of experience in parcel transportation/final mile sales.
- Experience in intermodal, final mile transportation, warehousing, drayage, and transload is beneficial.
- Operational knowledge of various roles within transportation is advantageous.
- A solid network and client base, with demonstrated success in parcel transportation sales.
Skills and Attributes
- Strong hunting skills
- Proven experience in parcel transportation
- Excellent interpersonal skills and problem resolution abilities
- Tact, courtesy, and diplomacy when dealing with customers
- Excellent communication and negotiation skills
- Experience in warehousing, transportation, and supply chain sales is a plus
- Proficiency in Microsoft Office, Windows, and CRM software (e.g., Salesforce)
- Business development focus
- Customer relationship management skills
- Ability to meet deadlines in a high transactional environment
- Collaborative approach to business needs
- Results-oriented
Supervision
Work independently with minimal supervision.
Special Requirements
- Clear criminal background check prior to employment.
- Valid driver’s license and access to a vehicle.