Global Volunteer Experience Lead — World Cup 2026 (Toronto)
Fédération Internationale de Football Association
Toronto
Sur place
CAD 60 000 - 80 000
Plein temps
Il y a 3 jours
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Résumé du poste
A global sports organization is seeking a Host City Volunteer Coordinator in Toronto to enhance the volunteer experience for the FIFA World Cup 2026™. This role involves operational logistics, managing volunteer interactions, and ensuring a welcoming environment for participants. Candidates should possess strong communication skills, be proactive, and have a background in customer service or event management. The position requires commitment and adaptability to support the success of this prestigious event.
Qualifications
Previous experience in venue operations or event management preferred.
Ability to work on your feet for long hours in a fast-paced environment.
Fluency in English; French proficiency is a plus.
Responsabilités
Support logistics and operational readiness of the Volunteer Centre.
Manage the welcome desk and create positive first impressions.
Monitor food and beverage areas for volunteers and staff.
Ensure a welcoming environment aligned with FIFA's standards.
Connaissances
Communication skills
Customer service
Team player
Problem-solving
Organizational skills
Formation
Bachelor’s Degree or similar level of education
Outils
MS Office (Excel, Word, PowerPoint, Visio & Project)
Database management tools
Description du poste
A global sports organization is seeking a Host City Volunteer Coordinator in Toronto to enhance the volunteer experience for the FIFA World Cup 2026™. This role involves operational logistics, managing volunteer interactions, and ensuring a welcoming environment for participants. Candidates should possess strong communication skills, be proactive, and have a background in customer service or event management. The position requires commitment and adaptability to support the success of this prestigious event.
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