Catering Sales Manager

Concord Hospitality Enterprises; Ottawa; On-site; CAD 52,000 - 65,000; Full time

Job summary

A hospitality company located in Ottawa is seeking a Catering & Sales Manager to lead social and corporate events. The role combines event management with sales and guest service to maximize revenue and deliver exceptional experiences. Candidates should have at least 2 years of experience in catering sales or banquet management, along with strong communication and organizational skills. This full-time position offers competitive benefits including insurance and performance-based bonuses.

Benefits

Medical, dental, and vision insurance

Discounted hotel stays

Training and development opportunities

Performance-based bonus eligibility

Qualifications

• Minimum 2 years’ experience in catering sales or banquet management.
• Strong ability to negotiate and organize events effectively.
• Flexible and thrives in a fast-paced working environment.

Responsibilities

• Sell and manage social and corporate catering events.
• Negotiate contracts and coordinate room setups.
• Collaborate with hotel departments for event execution.
• Generate new business through networking and solicitation.
• Finalize Banquet Event Orders and maintain event records.

Skills

Catering sales experience

Strong communication skills

Negotiation skills

Organizational skills

Guest-focused service

Education

Minimum 2 years in related field

Job description

Description

Concord Hospitality is seeking a proactive and results-driven Catering & Sales Manager to lead social and corporate catering events, including guest room bookings. This role combines sales, event management, and guest service, with a focus on maximizing revenue and delivering exceptional experiences. A flexible schedule, including weekends is required.

Key Responsibilities

• Sell and manage social and corporate catering events, including guest rooms, banquet food & beverage, and upselling contracted groups
• Negotiate contracts, suggest menus, and coordinate room setups according to policy and client needs
• Collaborate with hotel departments to ensure flawless event execution and guest satisfaction
• Generate new business through solicitation, networking, and follow-up with past clients
• Finalize and distribute Banquet Event Orders (BEOs) and maintain accurate event records
• Lead pre-event, on-site, and post-event communications to ensure service excellence
• Monitor budgets, sales quotas, and revenue opportunities; implement strategies to increase catering revenue during low-demand periods
• Conduct site tours for prospective clients and facilitate client meetings as needed
• Train, delegate, and guide staff to ensure smooth operation of events and service standards

Qualifications

• Minimum 2 years’ experience in catering sales, hotel convention services, banquet management, hotel sales, or culinary arts (or equivalent combination of education and experience)
• Strong communication, negotiation, and organizational skills
• Ability to work a flexible schedule and thrive in a fast-paced environment
• Guest-focused with attention to detail and a commitment to delivering outstanding service

Benefits

• Medical, dental, vision, life, and disability insurance
• Discounted hotel stays
• Training, development, and career advancement opportunities
• Eligibility for a performance-based bonus upon attainment of objectives

Our culture is built on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. At Concord, we value and support our associates, offering opportunities for growth while fostering a fun and engaging workplace.

Inspire greatness in your team

Encourage and support team members to reach their full potential

Create a work environment that is a Great Place to Work for ALL

Lead with integrity, transparency, respect, and professionalism

Care for your team, and their families

We are Concord!

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Artificial Intelligence (AI) is not used to screen, assess and select applicants.

Salary & Compensation

Salary Range: $52,000 to $65,000 CAD per year.

Source: Concord Hospitality