Community Coordinator

Invest Ottawa; Ottawa; On-site; CAD 49,000 - 74,000; Full time

Job summary

A community development organization located in Ottawa is seeking a Community Coordinator to support its Venture programs. This role involves planning and managing events, building relationships within the startup ecosystem, and engaging with community members. The ideal candidate will have a background in event management and communications, strong organizational skills, and a passion for fostering community engagement. This position requires onsite work at Bayview Yards and offers a salary range of $49,600 to $74,400.

Qualifications

• Completion of a post-secondary diploma or degree in marketing, business, or a similar field.
• Previous experience in event management, communications, or project management is an asset.
• Excellent verbal and written communications skills.

Responsibilities

• Plan, execute, and evaluate hybrid and in-person events that engage Venture clients.
• Coordinate logistics and communications for multi-program efforts.
• Track and report on community engagement metrics to measure service impact.

Skills

Event management

Communication skills

Organizational skills

Data analysis

Community engagement

Education

Post-secondary diploma or degree in marketing, business, or similar

Tools

Microsoft Excel

Microsoft Dynamics

Canva

Eventbrite

Slack

Job description

Overview

COMMUNITY COORDINATOR (FTE) - VENTURE DEVELOPMENT
INVEST OTTAWA – BAYVIEW YARDS

Reporting to the Manager, Community Engagement, you will support the delivery of Venture programs through external client communications, cross-program events, and the community services available to Venture clients—including the Studio7 coworking space, softwareperks, a virtual knowledge center and much more. This role plays a key part in fostering a vibrant startup ecosystem through event execution, tenant and community engagement, data tracking, and cross-team collaboration. The position is well-suited to an organized, creative, and proactive individual who thrives in a fast-paced, community-focused environment.

Salary – Corporate Pay Band B: $49,600-$74,400; Hiring Salary Range: $49,600 - $63,000

Reason for opening – Backfilling a position

Location – This position will be required to work onsite at Bayview Yards, minimum 10 days a month.

What you will be doing

• Event Management: Plan, execute, and evaluate hybrid and in-person events that engage Venture clients and the broader startup ecosystem.
• Cross-program Collaboration: Coordinate logistics, communications, and event promotion to support multi-program efforts.
• Data & Feedback: Gather participant feedback and performance metrics to inform continuous improvement of future events.
• Operations: Manage event registration, catering, room bookings, and day-of setup to ensure seamless execution.

Leadership, Contributions & Impact

• Demonstrates active listening and open communication with a diverse range of team members.
• Encourages input and feedback from all team members to foster an inclusive environment.

Effective Communications

• Draft, design, and distribute engaging newsletters and community updates that highlight upcoming events, opportunities, and success stories.
• Promote Venture programs, services, and events through multiple channels, including email and Slack.
• Collaborate with the marketing and Venture teams to ensure consistent messaging and brand alignment.

Relationship Building

• Onboard and offboard Studio7 tenants, ensuring a professional and welcoming experience.
• Maintain the coworking space and shared amenities, addressing tenant needs promptly and effectively.
• Foster a sense of community and collaboration among tenants and Venture clients.
• Serve as a primary point of contact for community inquiries, maintaining strong relationships with internal and external stakeholders.

Data & Reporting

• Track, analyze, and report on community engagement metrics to measure service impact.
• Use Excel, Microsoft Dynamics, and other data tools to maintain accurate records of event participation, space utilization, and community engagement.

Qualifications / What you have accomplished

• Understanding of Microsoft Office (Excel, Word, Outlook).
• Completion of a post-secondary diploma or degree in marketing, business, or a similar field.
• Previous experience in event management, communications, or project management is an asset.
• Experience using Canva, Knak, Luma, Eventbrite, Asana, and Slack is considered an asset.
• Familiar with creating and managing virtual events through Zoom.
• Familiar with planning and executing in-person events.
• Excellent verbal and written communications skills;
• Strong organizational and time management skills, with ability to prioritize tasks;
• Comfortable working in a fast-paced environment with varied deadlines;
• Exceptional attention to detail;
• Self-starter who is highly motivated and takes initiative.

Do you have some of these skills but maybe not all? We still encourage you to apply as we would love to review your unique application and learn more about you!

At Invest Ottawa and Bayview Yards, we know that diversity, inclusion and a sense of belongingness are critical success factors for globally competitive organizations and are required to drive sustainable wealth creation and prosperity across our region. We prioritize the creation of an inclusive culture and infuse diversity into our programs, operations and governance. As an equal opportunity employer that doesn’t simply accept difference but celebrates, supports and thrives because of it, we invite all qualified candidates to apply, and especially encourage those who identify as members of underrepresented groups.