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5,682

Customer Support jobs in Canada

Remote SaaS Customer Success Manager - Growth & Retention

leap tools

Canada
Remote
CAD 60,000 - 80,000
30+ days ago
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Director, Digital Advisor Experience & AI Tools

Sun Life Financial

Toronto
Hybrid
CAD 125,000 - 195,000
30+ days ago

VIP Guest Experience Host | Front Desk & Events

Compass Group Canada

Montreal
On-site
CAD 45,000 - 55,000
30+ days ago

Territory Sales Consultant – Linen & Workwear

Alsco

Montreal
On-site
CAD 150,000 - 175,000
30+ days ago

Customer Operations Specialist - Order & Service Excellence

General Mills

Mississauga
On-site
CAD 60,000 - 75,000
30+ days ago
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Branch Customer Experience Specialist (Contract)

Scotiabank

Labrador City
On-site
CAD 40,000 - 50,000
30+ days ago

Territory Account Manager – Outside Sales - Alberta

Wholesale Express Inc.

Regina
On-site
CAD 60,000 - 80,000
30+ days ago

Automotive Sales Manager: Lead a Dynamic Team

Cambridge Housing Authority

Grande Prairie
On-site
CAD 70,000 - 90,000
30+ days ago
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Lead Test Engineer — Coherent Modems & Hosts

Ciena

Ottawa
On-site
CAD 137,000 - 220,000
30+ days ago

Account Manager, CPG Partnerships

DoorDash Canada

Toronto
On-site
CAD 88,000 - 126,000
30+ days ago

2 - Account Executive

AlleyCorp Nord

Montreal
On-site
CAD 80,000 - 100,000
30+ days ago

Sales Manager

Aaron's

City of Lloydminster
On-site
CAD 50,000 - 70,000
30+ days ago

Customer Sales Exec - Salty Snacks & BFY Brands (Hybrid)

The Hershey Company

Mississauga
Hybrid
CAD 70,000 - 85,000
30+ days ago

On-Air Host & Music Assistant - Live Radio Show

Rogers Communications, Inc.

Fort McMurray
On-site
CAD 40,000 - 60,000
30+ days ago

Account Executive

Spatial DNA

Canada
Remote
CAD 60,000 - 85,000
30+ days ago

Représentant Marketing de Quartier — Commissions illimitées

Videotron

Sainte-Thérèse
Hybrid
CAD 65,000 - 100,000
30+ days ago

Hybrid Account Manager: Drive Growth in Digital Solutions

Jump! recruiters

Montreal
Hybrid
CAD 60,000 - 80,000
30+ days ago

Remote Geospatial Account Executive Gov't Sales & Travel

Harris Computer

Yarmouth Municipal District
Remote
CAD 60,000 - 80,000
30+ days ago

Consultant Commerce Déployé Senior — Remote

Hopper

Toronto
Hybrid
CAD 80,000 - 120,000
30+ days ago

Arena Guest Experience Host

Oak View Group

Penticton
On-site
CAD 30,000 - 60,000
30+ days ago

Hybrid LegalTech Sales Exec – Growth & Impact (Canada)

TRSS

Toronto
Hybrid
CAD 70,000 - 90,000
30+ days ago

Hybrid Personal Lines Account Manager: Growth & Service

McFarlan Rowlands Insurance Brokers Inc.

Tillsonburg
Hybrid
CAD 60,000 - 80,000
30+ days ago

Représentants de la Protection Des Actifs

Loblaw Companies Limited

Châteauguay
On-site
CAD 72,000 - 90,000
30+ days ago

Senior Sales Manager (North America)

Source.ag

Leamington
On-site
CAD 90,000 - 120,000
30+ days ago

Senior / Sales Executive (Food Service)

Lam Soon

Alberta
On-site
CAD 45,000 - 60,000
30+ days ago

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Remote SaaS Customer Success Manager - Growth & Retention
leap tools
Remote
CAD 60,000 - 80,000
Full time
30+ days ago

Job summary

A leading tech company in Canada is seeking a Customer Success Manager to oversee the post-onboarding lifecycle for SMB customers. The role involves ensuring customer retention and engagement with key metrics. Ideal candidates will have 1-2 years of experience in a B2B environment and be skilled in engaging C-suite executives. This position offers remote work flexibility and opportunities for career growth.

Benefits

Generous time off
Work-from-home stipend
Career advancement opportunities

Qualifications

  • 1-2 years of experience in a B2B Customer Success role.
  • Direct experience managing a book of business.
  • Engaging C-suite executives professionally.

Responsibilities

  • Manage the post-onboarding customer lifecycle for SMB customers.
  • Be responsible for key metrics such as Customer Health, Retention, and Expansion.
  • Serve as the voice of customers internally with product, sales, and leadership.

Skills

Customer Health Management
Retention Strategies
Customer Engagement
Google Workspace
Salesforce
Job description
A leading tech company in Canada is seeking a Customer Success Manager to oversee the post-onboarding lifecycle for SMB customers. The role involves ensuring customer retention and engagement with key metrics. Ideal candidates will have 1-2 years of experience in a B2B environment and be skilled in engaging C-suite executives. This position offers remote work flexibility and opportunities for career growth.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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