Customer Operations Specialist - Order & Service Excellence

General Mills; Mississauga; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading food company located in Peel Region, Mississauga is seeking a Customer Operations Specialist to manage operational components for its customers. This role involves order management, resolving service issues, and enhancing customer relationships. Candidates should possess a Bachelor's degree and strong communication skills, with experience in SAP and Microsoft Office preferred. The position requires the ability to thrive in a fast-paced environment and build long-term business relationships.

Qualifications

• Ability to think proactively and make decisions independently.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Highly self-motivated and able to identify process improvement opportunities.

Responsibilities

• Manage select operational components of General Mills customers.
• Receive and process customer orders in accordance with policies.
• Work closely with the Customer Operations team.

Skills

Strong communication skills

Strategic problem-solving skills

Strong teamwork skills

Education

Bachelor’s degree

Tools

SAP

Microsoft Office

Excel

Job description

A leading food company located in Peel Region, Mississauga is seeking a Customer Operations Specialist to manage operational components for its customers. This role involves order management, resolving service issues, and enhancing customer relationships. Candidates should possess a Bachelor's degree and strong communication skills, with experience in SAP and Microsoft Office preferred. The position requires the ability to thrive in a fast-paced environment and build long-term business relationships.