Customer Success ofertas em Brasil

OSF Digital is a leading global digital transformation company, operating in over 30 countries worldwide. As a Salesforce Partner, we specialize in providing innovative solutions to help businesses achieve their digital goals. We are proud to be the only global Salesforce partner recognized in the top 5 categories, highlighting our commitment to excellence and customer success. With a strong focus on leveraging cutting-edge technologies and industry best practices, our team of experts is dedicated to driving growth and efficiency for our clients across various industries. Embracing a 100% remote culture for over 20 years, we are committed to flexibility and work-life balance for our employees.

We are seeking a skilled Personalization Specialist to join our team in Porto. The ideal candidate will be responsible for implementing and maintaining the Salesforce Marketing Cloud Personalization platform, ensuring effective and continuous campaign management.

• Implement and maintain the Salesforce Marketing Cloud Personalization platform.
• Develop and manage Personalization sitemaps using JavaScript, following the platform’s library and standards.
• Create and customize campaign templates, adapting global models or developing solutions from scratch.
• Collaborate with marketing and development teams to integrate the platform with other systems, ensuring campaign effectiveness and continuity.
• Monitor campaign performance and propose improvements to optimize results.

• Proven experience with Salesforce Marketing Cloud Personalization (Interaction Studio / Evergage).
• Skilled in developing Personalization sitemaps using JavaScript.
• Proficient in HTML, CSS, JavaScript, and TypeScript.
• Experience creating and customizing campaign templates.
• Strong teamwork skills with a results-oriented mindset.

• Experience with Salesforce Marketing Cloud Engagement.
• Certifications in Salesforce Marketing Cloud Personalization.
• Developer certification in Salesforce Marketing Cloud Engagement.

• English is not mandatory but considered a plus.

OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, national origin, age, marital status, or any other protected category in any of the jurisdictions in which we conduct business.