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Reservations Team Lead — Luxury Dining & Guest Experience
Descripción de la vacante
A luxury hotel management company in Dubai is seeking a Team Leader for Restaurant Reservations. This role involves managing restaurant bookings, leading a team, and ensuring exceptional guest service. Candidates should have 1-2 years' experience in a similar role and be proficient in software tools like Excel and Opera. You will contribute to creating memorable experiences for guests in a vibrant hotel environment.
Formación
- 1-2 years of experience in a similar role in a luxury hotel or call center.
- Good knowledge in computer operation including office software and payment systems.
- Ability to perform the job of a Team Leader in Restaurant Reservations.
Responsabilidades
- Control restaurant reservations and ensure smooth day-to-day operations.
- Provide quality customer care and address internal/external guest queries.
- Monitor agents to ensure adherence to service standards.
Conocimientos
Educación
Herramientas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.