puestos de Team Leader en Emiratos Árabes Unidos

Responsible for assisting in planning and managing operations in assigned restaurant in order to exceed company targets for growth and profitability with outstanding product and service execution Responsibilities Overseeing daytoday operations of the restaurant To manage the restaurant as an independent profitable unit and set performance standards To plan organize direct and manage all activities within the outlet thus achieving maximum guest satisfaction by providing the high standard of Food and Beverage quality presentation and service required by the company Always Ensuring highquality customer service Handle customer complaints and be always a problem solver and proactive Monitoring customer satisfaction and feedback Managing inventory ordering supplies and controlling costs Monitoring and managing financial transactions including cash handling and POS system operations Monitoring food preparation and service to ensure consistency Conducting regular inspections to ensure cleanliness and adherence to standards Assist in onjobtraining to all staff trainee waiter senior waiter guide and mentor other servers needing job skills improvement customer service product knowledge and education encouraging safe work practices and a demonstrated commitment to our Guiding Principles and House Rules Ensuring that all employees are knowledgeable about menu items procedures and customer service standards Working closely with the restaurant manager and other supervisors to achieve organizational goals To ensure a good organization for the smooth running of the operation by using the checklist and service standard set in the Module Experience Minimum 2 years experience as Supervisor or similar role in hospitality industry Essential Knowledge Skills and Abilities Strong leadership and communication skills Excellent customer service skills and a passion for delivering exceptional dining experiences Knowledge of food safety regulations and health standards Knowledge of inventory management cost control and financial analysis Qualifications High school diploma or equivalent additional education or certification in hospitality management is a plus

Restaurant Supervisor • United Arab Emirates