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Housekeeping Supervisor
Job summary
A prominent hotel in Dubai is seeking a Housekeeping Supervisor to lead a team of housekeeping attendants. Responsibilities include supervising the team's cleaning efforts, ensuring adherence to cleanliness standards, and training new staff members. Ideal candidates will have a diploma in hospitality, previous supervisory experience, and strong communication skills. This role promises a vibrant and diverse work environment.
Qualifications
- Diploma or vocational training in hospitality with previous supervisory experience in Housekeeping.
- Good written and spoken English communication skills.
- Strong interpersonal and problem-solving abilities.
Responsibilities
- Supervise the team of Housekeeping Attendants.
- Prepare job assignments and issue keys/supplies.
- Inspect cleaned areas and ensure standards are met.
- Train and assist Housekeeping Attendants.
Skills
Education
Tools
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:
- Prepare Housekeeping Attendants job assignments
- Issue keys and supplies to Housekeeping Attendants
- Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
- Attend daily meetings and receive special instructions
- Receive check-outs before reporting them as vacant
- Receive special requests from guests and carry them out
- Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
- Fill out report and hand over found articles to the lost and found department
- Supervise cleaning of guest rooms, corridors and stairwells
- Train and assist Housekeeping Attendants and advise Superior about performance
- Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained
You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.
The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:
- Understanding Hotel Operations
- Effective Communication
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Teamwork
- Adaptability
- Customer Focus
- Drive for Results
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.