Quality Assurance-Jobs in Vereinigte Arabische Emirate
UAE National Sales Coordinator- Part Time
Marriott Hotels Resorts
Entdecke mehr Stellenangebote als bei herkömmlichen Stellenportalen. Jetzt mehr Stellenangebote entdeckenSenior IT Business Analyst - Digital Transformation & AI
Stryker Corporation
Senior Document Controller - Lead Digital Records & QA
AECOM
Vernetze dich mit Headhuntern um dich auf ähnliche Jobs zu bewerbenReservations Agent - Ajman Saray a Luxury Collection Resort
Marriott Hotels Resorts
RC RAK Multi-Property Reservations Executive
Marriott Hotels Resorts
Managing Director Transaction Advisory Services
Kroll
Guest Services Agent
Zusammenfassung
A leading global hotel chain in Dubai is seeking an organized and customer-focused individual to manage guest check-ins and reservations. You will handle billing, provide information about amenities, and ensure a positive experience for all guests. Ideal candidates will have experience in hospitality and excellent communication skills. This role requires professionalism, attention to detail, and the ability to assist diverse guests. Join our team and contribute to an inclusive environment in a dynamic organization.
Qualifikationen
- Experience in hospitality or guest services.
- Strong communication and interpersonal skills.
- Ability to handle cash and financial transactions.
Aufgaben
- Organize check-in/check-out processes and handle room reservations.
- Verify payments and adjust billing accurately.
- Assist guests with service needs and provide information about amenities.
Organize confirm process and conduct all guest checkins/checkouts room reservations requests changes and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities services and hours of operation and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wakeup call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types adjustment vouchers paidout correction vouchers and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.
Follow all company policies and procedures; report accidents injuries and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Unclear Seniority
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.