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Guest Experience Supervisor: Front Desk Lead

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Guest Experience Supervisor: Front Desk Lead
Marriott Hotels Resorts
Sharja
In loco
AED 120.000 - 200.000
Tempo pieno
11 giorni fa

Descrizione del lavoro

A leading hotel chain in Sharjah is seeking a Guest Relations Manager to oversee guest check-ins and enhance the overall guest experience. The ideal candidate will possess strong customer service skills and have at least one year of related work and supervisory experience. Responsibilities include managing guest check-ins, training staff, and ensuring adherence to company policies. This role requires effective communication and problem-solving abilities, ensuring high standards of service for guests.

Competenze

  • At least 1 year of related work experience.
  • At least 1 year of supervisory experience.

Mansioni

  • Process all guest check-ins and verify guest identity.
  • Assist management in training and motivating employees.
  • Welcome and acknowledge guests; address service needs.

Conoscenze

Customer service
Communication
Problem-solving

Formazione

High school diploma or G.E.D. equivalent
Descrizione del lavoro
A leading hotel chain in Sharjah is seeking a Guest Relations Manager to oversee guest check-ins and enhance the overall guest experience. The ideal candidate will possess strong customer service skills and have at least one year of related work and supervisory experience. Responsibilities include managing guest check-ins, training staff, and ensuring adherence to company policies. This role requires effective communication and problem-solving abilities, ensuring high standards of service for guests.

* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.