Hotel Cleanliness Expert (Team Leader)

Aloft; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A modern hotel brand in Dubai seeks Guest Environment Experts to ensure cleanliness and enhance guest experiences. This role involves a hands-on approach to housekeeping, making the spaces welcoming through delivery of guest requests and upkeep of public areas. Applicants should have relevant experience and demonstrate strong communication skills. This position encourages a proactive attitude in creating memorable stays for guests, upholding quality and safety standards.

Qualifications

• Relevant experience in housekeeping or customer-service role preferred.
• Ability to stand, sit, or walk for an extended time.
• Ability to lift or move objects weighing up to 50 pounds.

Responsibilities

• Maintain the cleanliness and appearance of the hotel.
• Deliver guest requests and stock carts.
• Uphold quality standards and follow company policies.

Skills

Strong communication skills

Attention to detail

Proactive attitude

Job description

Position Summary

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.

Key Responsibilities

Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands‑on approach to work: move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Doing all these things well and other reasonable job duties as requested is critical for Guest Environment Experts – to get it right for our guests and our business each and every time. Critical success factors include ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

Qualifications

Relevant experience in housekeeping or related customer‑service role is preferred. Strong communication skills, attention to detail, and a proactive, positive attitude are required. Ability to stand, sit, or walk for an extended time and lift or move objects weighing up to 50 pounds without assistance is essential.

Equal Opportunity Employer

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About Aloft Hotels

At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self‑expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.