Food and Drinks Supervisor (Azure) - Waldorf Astoria Ras Al Khaimah

Hilton Worldwide, Inc.; Ras al-Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality company in Ras Al Khaimah is seeking a Food and Drinks Supervisor to oversee operations of food and drinks outlets. The role involves supervising staff, ensuring compliance with standards, and managing guest queries. Candidates should have previous experience in food and drinks service and demonstrate a commitment to delivering high customer satisfaction. This position provides the opportunity to work in a renowned hotel brand, developing team members while achieving departmental goals.

Qualifications

• Previous experience in the food and drinks service industry.
• Commitment to high levels of customer service.
• Ability to work independently and within a team.

Responsibilities

• Supervise Food and Drinks operations.
• Communicate and delegate tasks effectively.
• Ensure compliance with brand standards.
• Manage guest queries promptly.
• Assist with financial targets.
• Participate in training and development of team members.

Skills

Food and Drinks experience

Customer service orientation

Flexibility

Teamwork

Job description

Job Description - Food and Drinks Supervisor (Azure) - Waldorf Astoria Ras Al Khaimah

Job Number: HOT0C5XY

Work Location

Waldorf Astoria Ras Al Khaimah, Vienna Street, Ras Al Khaimah 99999

A Food and Drinks Supervisor is responsible for supervising operations of Food and Drinks outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.

What will I be doing?

• Supervise Food and Drinks Outlet operations
• Communicate and delegate tasks to the team
• Ensure compliance with brand standards
• Manage guest queries in a timely and efficient manner
• Represent needs of the team
• Assist Food and Drinks management with achieving financial targets
• Assist Food and Drinks management with training and development of team members
• Assist with annual and mid-year appraisals with team members under your responsibility
• Comply with hotel security, fire regulations and all health and safety legislation
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food and Drinks Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Food and Drinks experience
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous to demonstrate the following capabilities and distinctions:

• Previous experience in supervising and/or delegation
• Willingness to develop team members and self

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!