lavori da Junior Operations Manager in località Emirati Arabi Uniti

Location: Abu Dhabi

The Manager – Operational Control & Governance plays a key role within the Internal Control function of Group Operations. This position is responsible for implementing and maintaining a robust control review framework to ensure operational processes comply with regulatory requirements, industry standards, and internal policies. The role supports risk mitigation, process improvement, and promotes a culture of compliance and governance across the organization.

• Control Reviews: Conduct comprehensive reviews of policies and procedures (P&P) to ensure alignment with regulatory, industry, and internal standards.
• Compliance Assessments: Evaluate operational compliance with applicable laws, regulations, and internal governance frameworks.
• Risk Assessments: Assess the effectiveness of existing controls, identify operational risks and vulnerabilities, and recommend mitigation strategies.
• Process Improvements: Collaborate with stakeholders to identify opportunities for control enhancements and provide actionable recommendations for process optimization.
• Stakeholder Engagement: Work closely with cross-functional teams to ensure consistency in control practices and promote adoption of best practices.
• Training & Awareness: Deliver guidance and training sessions on control and compliance topics to strengthen organizational understanding and adherence to established policies.
• Reporting: Prepare and present detailed reports on control review outcomes, compliance status, and progress updates to operational leadership and key stakeholders.
• Data Analytics: Utilize data analysis tools and techniques to identify trends, anomalies, and areas of concern within operational processes.

• Advanced MS Excel & PowerPoint Skills: Ability to build dashboards, perform data analysis, and create impactful presentations for senior stakeholders.
• Interpersonal & Stakeholder Management Skills: Strong communication and relationship‑building capabilities to engage effectively with Division Heads, senior management, and cross‑functional teams.
• Team Leadership & Management: Experience in leading teams, managing performance, and fostering a collaborative and high‑performing work environment.
• Presentation & Reporting Skills: Proficiency in preparing and delivering structured reports and presentations to executive committees and governance forums.
• Problem Solving & Analytical Thinking: Ability to apply sound judgment and structured thinking to resolve complex control and risk‑related issues.
• Audit & Compliance Knowledge: Familiarity with audit processes, regulatory requirements, and compliance frameworks relevant to banking operations.
• Operational Risk Management Tools & Frameworks: Understanding of ORM methodologies including RCSA, issue tracking, and risk heat mapping.
• Governance, Risk & Compliance (GRC) Systems: Experience in using GRC platforms for tracking actions, managing risks, and reporting.
• Policy & Procedure Review Expertise: Ability to assess and enhance control elements embedded within operational policies and procedures.
• Project & Initiative Support: Capability to contribute to high‑profile projects and strategic initiatives, ensuring control and risk considerations are embedded.