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Guest Experience Concierge | Luxury Front Desk
Resumo da oferta
A luxury hotel chain in Dubai is seeking a dedicated Front Desk Agent for full-time employment. The ideal candidate will manage guest check-ins and check-outs, handle reservations, and provide exceptional service to enhance the guest experience. Experience in the hospitality industry, proficiency in property management systems, and excellent communication skills are essential. This position offers a dynamic work environment where attention to detail and professionalism are highly valued.
Qualificações
- Previous experience in hospitality or customer service in luxury hotels.
- Experience with hotel reservation software is highly preferred.
- Proficiency in English; additional languages are a significant advantage.
Responsabilidades
- Welcome guests, assist with check-in/check-out procedures.
- Resolve guest inquiries and complaints professionally.
- Manage room assignments and billing processes efficiently.
Conhecimentos
Formação académica
Ferramentas
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.