Concierge Agent: Elevate Guest Experience

AccorHotels Middle East; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel chain in Dubai is seeking a Concierge Agent to enhance Guest experiences by providing exemplary service. The ideal candidate must demonstrate outstanding Guest service skills and a professional presentation while effectively handling a variety of tasks in a bustling environment. Responsibilities include greeting guests, managing their inquiries, and ensuring prompt service. The role requires proficiency in English and a flexible attitude toward working hours, with support for visa and accommodation needs.

Benefits

Visa assistance

Accommodation provided

Opportunities for growth

Qualifications

• Must possess outstanding Guest services skills and professional presentation.
• Proficient in English; additional languages are an asset.
• Ability to handle tasks in a fast-paced environment.

Responsibilities

• Welcome and assist Guests according to Brand Standards.
• Provide memorable Guest experiences as an ambassador.
• Ensure efficient handling of luggage, messages, and parcels.

Skills

Outstanding Guest services skills

Professional presentation

Verbal and written communication skills

Guest-oriented personality

Problem-solving skills

Computer literacy

Flexibility with working hours

Job description

A prestigious hotel chain in Dubai is seeking a Concierge Agent to enhance Guest experiences by providing exemplary service. The ideal candidate must demonstrate outstanding Guest service skills and a professional presentation while effectively handling a variety of tasks in a bustling environment. Responsibilities include greeting guests, managing their inquiries, and ensuring prompt service. The role requires proficiency in English and a flexible attitude toward working hours, with support for visa and accommodation needs.