Guest Experience Concierge

Park Rotana; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality establishment in Abu Dhabi is seeking a Door Attendant to provide professional, customer-focused service to guests. This role involves greeting guests warmly, controlling car keys, and addressing guest complaints efficiently. Ideal candidates possess vocational training in hospitality and prior experience in a Concierge Department. Strong English communication and interpersonal skills are essential. Join a dynamic team and make every guest visit memorable.

Qualifications

• Previous experience in the Concierge Department within a hotel is preferred.
• Must have excellent written and verbal English communication skills.
• Strong interpersonal abilities are essential.

Responsibilities

• Provide professional and customer-focused service to guests.
• Ensure guests are greeted warmly upon arrival.
• Control guest car keys and ensure prompt delivery upon request.
• Forward guest complaints to the manager on duty.
• Ensure effective handover between duty shifts.

Skills

Customer Focus

Strong interpersonal abilities

Excellent written and verbal English communication skills

Teamwork

Adaptability

Education

Vocational training within hospitality

Job description

A leading hospitality establishment in Abu Dhabi is seeking a Door Attendant to provide professional, customer-focused service to guests. This role involves greeting guests warmly, controlling car keys, and addressing guest complaints efficiently. Ideal candidates possess vocational training in hospitality and prior experience in a Concierge Department. Strong English communication and interpersonal skills are essential. Join a dynamic team and make every guest visit memorable.