Luxury Concierge Manager - National Talent

DUBAI HOLDING; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality brand is seeking a qualified candidate to supervise the Concierge department and deliver exceptional guest services. You will ensure a friendly atmosphere, manage luggage services efficiently, and address guest complaints with professionalism. The ideal applicant holds a Bachelor's Degree in Hospitality and possesses strong leadership skills, creative thinking, and proficiency in Microsoft Office. The role includes competitive tax-free salary, accommodation, and extensive benefits in the UAE.

Benefits

Supportive and inclusive work environment

Access to Learning & Development programmes

Opportunities for internal mobility

Colleague discounts on food and beverage

Company-provided shared accommodation

Comprehensive healthcare and life insurance coverage

Paid annual leave and flight

Performance-based incentives

Competitive tax-free salary

Qualifications

• Bachelor’s Degree in Hospitality or any other relevant field.
• Software competencies – Microsoft Office programs (Intermediate | Advanced).
• Strong problem-solving ability.
• Leadership and team management skills.
• Creative thinking and project management skills.
• Detail oriented in task execution.

Responsibilities

• Maintain a friendly and professional attitude towards colleagues and guests.
• Ensure smooth and efficient operation of luggage services.
• Keep Opera Telephone Book information up to date.
• Address guest complaints promptly and professionally.
• Oversee all Concierge department operations.
• Identify training needs and supervise training sessions.
• Ensure adherence to departmental standards.

Skills

Problem solving

Leadership and team management skills

Creative

Project Management Skills

Detail orientated

Education

Bachelor’s Degree in Hospitality or any other relevant field

Tools

Microsoft Office programs

Job description

A luxury hospitality brand is seeking a qualified candidate to supervise the Concierge department and deliver exceptional guest services. You will ensure a friendly atmosphere, manage luggage services efficiently, and address guest complaints with professionalism. The ideal applicant holds a Bachelor's Degree in Hospitality and possesses strong leadership skills, creative thinking, and proficiency in Microsoft Office. The role includes competitive tax-free salary, accommodation, and extensive benefits in the UAE.