Luxury Spa Front Desk Concierge

Luxury Collection; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent luxury hotel chain in Dubai is seeking a dedicated candidate to manage office operations and provide exceptional customer service. The role involves updating records, handling mail, and maintaining professional relationships with guests and colleagues. Ideal candidates will have a strong commitment to service excellence, alongside effective communication skills. This position offers an opportunity to work within a distinguished hotel environment, emphasizing professionalism and guest satisfaction.

Qualifications

• Experience in customer service roles, preferably in hospitality.
• Ability to operate standard office equipment considered an asset.
• Strong communication skills, both verbal and written.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Enter and retrieve information using databases.
• Handle incoming and outgoing mail.
• Develop and maintain positive working relationships.
• Anticipate and address guests' service needs.

Skills

Customer service

Office equipment operation

Communication

Relationship building

Job description

A prominent luxury hotel chain in Dubai is seeking a dedicated candidate to manage office operations and provide exceptional customer service. The role involves updating records, handling mail, and maintaining professional relationships with guests and colleagues. Ideal candidates will have a strong commitment to service excellence, alongside effective communication skills. This position offers an opportunity to work within a distinguished hotel environment, emphasizing professionalism and guest satisfaction.