Luxury Resort Host: Personal Concierge & Guest Experience

Accor Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hotel brand in Dubai is seeking a Resort Host who will create a positive first impression for guests and provide outstanding customer service throughout their stay. The role involves greeting guests, assisting with hotel amenities, and ensuring a seamless experience. Candidates should have at least 2 years of experience in luxury hospitality, outstanding guest service skills, and proficiency in English. The position offers opportunities for professional growth and development.

Benefits

Comprehensive training and development programs

Qualifications

• Minimum 2 years experience in a luxury hospitality environment.
• Ability to handle multiple tasks in a fast-paced environment.
• Flexibility in working hours is necessary.

Responsibilities

• Create a positive first impression for guests.
• Assist guests with hotel amenities and services.
• Resolve guest inquiries and complaints efficiently.

Skills

Outstanding guest service skills

Professional presentation

Sophisticated communication skills

Proficient in English

Russian language proficiency

Education

Hospitality diploma

Tools

Windows

MS Office Suite

Opera PMS

Job description

A leading luxury hotel brand in Dubai is seeking a Resort Host who will create a positive first impression for guests and provide outstanding customer service throughout their stay. The role involves greeting guests, assisting with hotel amenities, and ensuring a seamless experience. Candidates should have at least 2 years of experience in luxury hospitality, outstanding guest service skills, and proficiency in English. The position offers opportunities for professional growth and development.