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Service Refrigeration Supervisor
Job summary
A leading service provider in Sharjah is seeking a Service Supervisor. The ideal candidate will oversee daily service operations, manage a team of technicians, and ensure quality service delivery in refrigeration. You must have strong communication skills and a solid background in engineering with at least 2 years of supervisory experience. Familiarity with AutoCAD and MS Office is required. This is an excellent opportunity to contribute to a dynamic work environment.
Qualifications
- Minimum of 2 years related experience in supervision.
- Minimum of 8 years of experience in refrigeration.
- Knowledge of refrigerant codes and replacements.
Responsibilities
- Work directly with the dispatcher organizing daily service calls.
- Assess and estimate costs for service work jobs.
- Organize and assign daily tasks to technicians and engineers.
- Prepare and submit technical reports for clients.
Skills
Education
Tools
- Work directly with the dispatcher in organizing the daily service calls and installations and ensuring a solid working team.
- Need to have an understanding the how the service & maintenance process works
- Assess and estimate costs for Service work jobs.
- Review work sheets for service work performed before being sent to customers to ensure accuracy and quality work.
- The Service Supervisor will keep all the contracts for the customers up to date and also track and follow up on sales leads
- Perform other related tasks as assigned by the immediate Supervisor/Manager.
- Organize & assign daily tasks to team of Technicians & Engineers.
- Offer technical assistance to clients and subordinates.
- Prepare & submit technical reports for clients and internal departments
To delegate jobs and make sure that works get done, with and through others. Ensure safety compliance of workers.
Associate/Bachelors Degree in Engineering or any related course
- Minimum of 2 years related experience in supervision
- Minimum 8 years of experience in refrigeration
- Able to work under pressure and meet tight deadline.
- Excellent interpersonal and communication skills.
- Knowledge of AutoCAD, MS Office.
- Good administrative skills and attention to details.
- Good computer literacy.
- Must have strong follow up skills for technical assistance and be very organized.
- This person must have full knowledge of refrigerant codes and replacements
- Sound Technical knowledge of refrigeration plants & systems
- Ability to share knowledge & train subordinates
Internal: Workers/ Senior Supervisor/ Manager
External: Clients
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.