Service Refrigeration Supervisor

ADEAREST; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading service provider in Sharjah is seeking a Service Supervisor. The ideal candidate will oversee daily service operations, manage a team of technicians, and ensure quality service delivery in refrigeration. You must have strong communication skills and a solid background in engineering with at least 2 years of supervisory experience. Familiarity with AutoCAD and MS Office is required. This is an excellent opportunity to contribute to a dynamic work environment.

Qualifications

• Minimum of 2 years related experience in supervision.
• Minimum of 8 years of experience in refrigeration.
• Knowledge of refrigerant codes and replacements.

Responsibilities

• Work directly with the dispatcher organizing daily service calls.
• Assess and estimate costs for service work jobs.
• Organize and assign daily tasks to technicians and engineers.
• Prepare and submit technical reports for clients.

Skills

Excellent interpersonal and communication skills

Knowledge of AutoCAD

Good administrative skills

Strong follow up skills

Sound technical knowledge of refrigeration plants & systems

Education

Associate/Bachelor's Degree in Engineering or related course

Tools

MS Office

Job description

Responsibilities and Duties

• Work directly with the dispatcher in organizing the daily service calls and installations and ensuring a solid working team.
• Need to have an understanding the how the service & maintenance process works
• Assess and estimate costs for Service work jobs.
• Review work sheets for service work performed before being sent to customers to ensure accuracy and quality work.
• The Service Supervisor will keep all the contracts for the customers up to date and also track and follow up on sales leads
• Perform other related tasks as assigned by the immediate Supervisor/Manager.
• Organize & assign daily tasks to team of Technicians & Engineers.
• Offer technical assistance to clients and subordinates.
• Prepare & submit technical reports for clients and internal departments

Accountabilities

To delegate jobs and make sure that works get done, with and through others. Ensure safety compliance of workers.

Qualifications

Associate/Bachelors Degree in Engineering or any related course

Years of Experience

• Minimum of 2 years related experience in supervision
• Minimum 8 years of experience in refrigeration

Person Requirements

• Able to work under pressure and meet tight deadline.
• Excellent interpersonal and communication skills.
• Knowledge of AutoCAD, MS Office.
• Good administrative skills and attention to details.
• Good computer literacy.
• Must have strong follow up skills for technical assistance and be very organized.
• This person must have full knowledge of refrigerant codes and replacements
• Sound Technical knowledge of refrigeration plants & systems
• Ability to share knowledge & train subordinates

Communication and Interaction

Internal: Workers/ Senior Supervisor/ Manager

External: Clients