Guest Relations Supervisor — Front Desk & Training Lead

Marriott Hotels Resorts; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a dedicated Manager to oversee guest check-ins and enhance guest services. The ideal candidate will have at least 1 year of supervisory experience and a high school diploma. Responsibilities include processing guest identities, training staff, and maintaining quality standards. Candidates should possess strong communication and problem-solving skills. Join a diverse and welcoming workplace that values the unique backgrounds of its associates.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• Ability to speak professionally and prepare documents accurately.

Responsibilities

• Process guest check-ins and verify identities.
• Assist in training and coaching employees.
• Maintain confidentiality and ensure quality standards.
• Handle payment transactions and balance receipts.

Skills

Guest service skills

Problem-solving

Communication

Teamwork

Problem-solving

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel chain in Dubai is seeking a dedicated Manager to oversee guest check-ins and enhance guest services. The ideal candidate will have at least 1 year of supervisory experience and a high school diploma. Responsibilities include processing guest identities, training staff, and maintaining quality standards. Candidates should possess strong communication and problem-solving skills. Join a diverse and welcoming workplace that values the unique backgrounds of its associates.