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Hospitality jobs in United Kingdom

Hospitality Phone Operator - Guest Services & Reservations

FAIRMONT

Dubai
On-site
AED 60,000 - 120,000
19 days ago
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Assistant Restaurant Manager — Lead with Heart in Hospitality

AccorHotel

Ras Al Khaimah
On-site
AED 60,000 - 120,000
20 days ago

Hospitality Facility Manager - Hotels & Villas

Alrais Enterprices Group

Dubai
On-site
AED 100,000 - 150,000
20 days ago

CIS Sales Manager - Russian Speaking (Hospitality)

Management Solutions International MSI

Abu Dhabi
On-site
AED 60,000 - 120,000
20 days ago

Remote Finance Officer — Hospitality & Hotels

Minor International

Sir Bani Yas
Remote
AED 120,000 - 200,000
20 days ago
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Nightlife Manager

Fundamental Hospitality

Dubai
On-site
AED 120,000 - 200,000
23 days ago

Senior Procurement Manager – Hospitality, UAE Landmark Project

Chartered Institute of Procurement and Supply (CIPS)

United Arab Emirates
On-site
AED 120,000 - 200,000
23 days ago

Cafe Experience Specialist: Hospitality, Fresh Counter & Sales

Al-Futtaim

Dubai
On-site
AED 60,000 - 120,000
23 days ago
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Dubai Real Estate & Hospitality Lawyer (Mid‑Level)

Hydrogen Group

Dubai
On-site
AED 200,000 - 300,000
23 days ago

Dubai-Based Sales Director – Hospitality Tech

ACI HR Solutions Ltd

Dubai
On-site
AED 250,000 - 350,000
23 days ago

Hospitality HR Officer: Recruitment & Onboarding

Hyatt Place Dubai Hotels & Residences

Dubai
On-site
AED 60,000 - 120,000
23 days ago

Hospitality Income Auditor | Finance & Controls Expert

Fairmont Hotels & Resorts

Ras Al Khaimah
On-site
AED 70,000 - 90,000
25 days ago

Hospitality Sales & Marketing Coordinator - CIS Markets

AccorHotel

Ras Al Khaimah
On-site
AED 120,000 - 200,000
25 days ago

Hospitality Social Media Lead — Growth & Campaigns

AccorHotel

Ras Al Khaimah
On-site
AED 40,000 - 50,000
25 days ago

Creative Director, Luxury Hospitality & Art

Fairmont Hotels & Resorts

Dubai
On-site
AED 120,000 - 200,000
25 days ago

Franchise Manager (Luxury Hospitality Group)

Radiant Hospitality Company

Dubai
On-site
AED 200,000 - 300,000
25 days ago

Hospitality Management Apprentice: Front Office & F&B

Marriott Hotels Resorts

Abu Dhabi
On-site
AED 60,000 - 120,000
25 days ago

Hospitality HR Officer — Recruitment & Onboarding

Hyatt Group

Dubai
On-site
AED 60,000 - 120,000
25 days ago

Lux Hospitality Social Content Creator Visual Storyteller

AccorHotel

Dubai
On-site
AED 120,000 - 200,000
25 days ago

Hospitality Sales & Marketing Coordinator – CIS Markets

Mövenpick Hotels & Resorts

Ras Al Khaimah
On-site
AED 120,000 - 200,000
26 days ago

Hospitality Asset Strategy & Performance Analyst

Aldar Hospitality

Abu Dhabi
On-site
AED 120,000 - 160,000
26 days ago

Hospitality Social Media & Marketing Lead

Sheraton Grand Hotel, Dubai

Dubai
On-site
AED 200,000 - 300,000
26 days ago

Hospitality Sales Coordinator: Lead Gen & Quotations

Hilton

Abu Dhabi
On-site
AED 60,000 - 80,000
26 days ago

Corporate Communications Manager

Chedi Hospitality

Dubai
On-site
AED 120,000 - 200,000
26 days ago

Landscape Design Director: Lead Iconic Hospitality Projects

AE Recruitment

Dubai
On-site
AED 200,000 - 300,000
26 days ago

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Similar jobs:

Hospitality Management jobs
Hospitality Phone Operator - Guest Services & Reservations
FAIRMONT
Dubai
On-site
AED 60,000 - 120,000
Full time
19 days ago

Job summary

A prestigious hotel chain in Dubai seeks a Telephone Operator to manage incoming and outgoing calls while providing exceptional customer service. The ideal candidate should possess excellent communication skills and the ability to multitask effectively. Responsibilities include answering calls, transferring inquiries, and assisting guests with reservations and information about the hotel. Experience in a customer service role is preferred.

Qualifications

  • Excellent communication skills and a friendly demeanour.
  • Ability to multitask and handle a high volume of calls.
  • Strong customer service skills and the ability to remain calm under pressure.

Responsibilities

  • Answer incoming calls promptly and professionally.
  • Transfer calls to the appropriate department or individual.
  • Take and relay messages accurately.
  • Provide information to guests regarding hotel services and local attractions.
  • Process room service orders and wake-up calls.
  • Assist with making reservations and bookings.
  • Maintain a log of incoming and outgoing calls.

Skills

Excellent communication skills
Multitasking
Strong customer service skills
Calm under pressure
Knowledge of hotel services
Telephone systems proficiency
Basic computer skills
Job description
A prestigious hotel chain in Dubai seeks a Telephone Operator to manage incoming and outgoing calls while providing exceptional customer service. The ideal candidate should possess excellent communication skills and the ability to multitask effectively. Responsibilities include answering calls, transferring inquiries, and assisting guests with reservations and information about the hotel. Experience in a customer service role is preferred.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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