Food & Beverage Ambassador (Conference & Events) at Crowne Plaza Dubai Marina

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality organization in the United Arab Emirates is seeking a Food & Beverage Ambassador for their conference and banquets. The ideal candidate will have a minimum of 2 years of experience in a similar role within a 5-star hotel and be adept at leading a multi-national team. Responsibilities include training staff, ensuring service quality, and managing beverage stock. Join a company that values its people and offers extensive growth opportunities.

Qualifications

• Minimum 2 years experience in a similar role in a 5-star hotel.
• Ability to handle a multi-national team.
• Strong understanding of HACCP procedures.

Responsibilities

• Acquire in-depth knowledge of the menu to assist guests.
• Ensure smooth operation and service team supervision.
• Train colleagues to perform their duties adequately.

Skills

Customer relations

Coaching and motivating teams

HACCP procedures

Organizational skills

Administration skills

Job description

Food & Beverage Ambassador (Conference & Banquets)

At Crowne Plaza® Hotels & Resorts our goal is to make business travel work. That’s where you come in. When you are part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title. At Crowne Plaza, we look for people who are dynamic and passionate! People who excel in their role and help our guests succeed too.

With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely; enjoy a new hotel that has mastered the balance between the modernism of the business world and traditions of the Arabian hospitality.

Responsibilities

• Acquire in depth knowledge of the Food & Beverage menu of the assigned Outlet in order to assist and provide advice to Guests
• Practice good customer relations and attend to customer complaints and queries satisfactorily
• Ensure the Outlet is set-up for service and supervise for a smooth operation
• Direct and supervise the service team to ensure that all duties are performed as per standards
• Ensure that all colleagues have received adequate training to perform their duties
• Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available

Qualifications

The successful candidate will be hands-on leader with the ability to positively coach and motivate the team to success. Ideally, the candidate would have minimum 2 years experiences in a similar role in a 5 star hotel; able to handle multi-national team; Strong in HACCP procedures and application; exposure to outlet opening; exposure to a wide variety of outlets. The position required a high organization skill; highly motivated; focus on training and developing staff member; good administration skill.

IHG is more than just a great place to stay; we are also one of UAE’s best employers. We are looking for exceptional people like you to greet the world and be the spark that makes us even better.

We passionately believe that it’s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone.

We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 6,000 hotels in over 100 countries, the world is your oyster.