Commercial manager Casino channel

Chartered Institute of Procurement and Supply (CIPS); United Arab Emirates; On-site; AED 300,000 - 400,000; Full time

Job summary

A global premium drinks company is looking for a Commercial Manager for the casino channel in Dubai. The successful candidate will lead the commercial strategy, build relationships with key stakeholders, and ensure best-in-class execution in a vibrant market. Candidates should have 3-5 years of experience in commercial or luxury hospitality, preferably with global casino brands. It is crucial to have strong negotiation skills and the ability to navigate complex compliance frameworks. This role offers a dynamic work environment along with a commitment to diversity and inclusion.

Qualifications

• 3-5 years of experience in commercial or luxury hospitality.
• Experience with global casino brands is a strong advantage.
• Proven success in premium on-trade environments.

Responsibilities

• Lead the commercial strategy for the UAE casino channel.
• Build and execute customer propositions for casino environments.
• Establish and manage relationships with senior decision makers.

Skills

Commercial acumen

Negotiation skills

Relationship-building

Analytical capability

Regulatory navigation

Job description

Job Description

Job Title: Commercial manager Casino channel

Location: Dubai

About us

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.

About the Function

Our Sales team love building relationships, connecting with customers to sell our much-loved brands in new and vibrant markets where they can thrive. They help sell our iconic brands across 180 countries every year.

We’re operating across different markets, channels, and areas of expertise. Using your curiosity and passion, you’ll make the most of consumer insight and digital platforms, reaching new customers, markets, and celebrations to help us achieve our growth potential. We’ll support your learning and growth as you develop your career with us and work with people across our business to realise your fullest potential.

About the role

Key Responsibilities

• Lead the commercial strategy for the UAE casino channel, including Wynn pre‑opening and future integrated resorts.
• Build and execute customer propositions tailored for casino environments across gaming floors, VIP lounges, suites, entertainment venues, and signature bars.
• Secure multi‑year pouring agreements, visibility programmes, and on‑menu integration for Diageo’s premium portfolio.
• Establish and manage relationships with senior on‑trade decision makers: beverage directors, F&B executives, mixology leads, procurement teams, and VIP programme managers.
• Lead the joint business planning process, including commercial negotiations, A&P allocation, and investment optimisation.
• Ensure best‑in‑class execution providing direction on coverage, service model, forecasting, and stock availability.
• Develop and manage an annual commercial and activation calendar for casino partners, ensuring alignment across portfolio, channels, and S&OP commitments.
• Partner with advocacy teams to deliver world‑class bartender training, mixology standards, and luxury service rituals.
• Provide clear KPIs and performance tracking across distribution, visibility, volume, NSV, and share objectives.
• Operate with a strong compliance mindset, working within regulatory requirements associated with casino and integrated resort operations.
• Scan the market for trends and competitive insights, shaping Diageo's long‑term casino strategy.

Experience / skills required

• 3-5 years of experience in commercial, luxury hospitality, integrated resorts, or casino operations.
• Experience with global casino brands (Wynn, MGM, Venetian, Caesars, Marina Bay Sands, Macau operators) is a strong advantage.
• Strong commercial acumen with proven success in premium on‑trade, hotel chains, nightlife groups, or luxury F&B environments.
• Excellent negotiation, influencing, and persuasive selling skills with senior‑level stakeholders.
• Ability to navigate complex regulatory and compliance frameworks.
• Strong analytical capability, financial understanding, and forecasting discipline.
• Exceptional relationship‑building skills with high‑end customers and VIP‑focused environments.
• Experience with pre‑opening hospitality operations is preferred.
• Ability to manage multiple priorities and maintain pace in a fast‑evolving channel.
• Proven track record of delivering commercial objectives in competitive and premium environments.

Flexible Working Statement

Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.

Diversity statement

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you!

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Worker Type

Regular

Primary Location

Dubai

Job Posting Start Date

2026-01-05