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Descripción de la vacante
A leading hotel chain in Sharjah is seeking a Guest Relations Manager to oversee guest check-ins and enhance the overall guest experience. The ideal candidate will possess strong customer service skills and have at least one year of related work and supervisory experience. Responsibilities include managing guest check-ins, training staff, and ensuring adherence to company policies. This role requires effective communication and problem-solving abilities, ensuring high standards of service for guests.
Formación
At least 1 year of related work experience.
At least 1 year of supervisory experience.
Responsabilidades
Process all guest check-ins and verify guest identity.
Assist management in training and motivating employees.
Welcome and acknowledge guests; address service needs.
Conocimientos
Customer service
Communication
Problem-solving
Educación
High school diploma or G.E.D. equivalent
Descripción del empleo
A leading hotel chain in Sharjah is seeking a Guest Relations Manager to oversee guest check-ins and enhance the overall guest experience. The ideal candidate will possess strong customer service skills and have at least one year of related work and supervisory experience. Responsibilities include managing guest check-ins, training staff, and ensuring adherence to company policies. This role requires effective communication and problem-solving abilities, ensuring high standards of service for guests.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.