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Financial Services Representative jobs in United Arab Emirates

Client Partner - Grocery

Deliveroo

Dubai
On-site
AED 120,000 - 200,000
27 days ago
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Customer Response Representative

MENA Assistance (MENAA)

Dubai
On-site
AED 40,000 - 60,000
29 days ago

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Client Partner - Grocery
Deliveroo
Dubai
On-site
AED 120,000 - 200,000
Full time
27 days ago

Job summary

A leading food delivery service in Dubai is looking for a Client Partner - Grocery to manage key relationships in the grocery sector. The role involves leading Account Managers, negotiating contracts, and executing business plans to drive growth. Candidates should have at least 5 years of experience in account management within the grocery industry and demonstrate strong commercial skills and leadership capabilities.

Benefits

Healthcare benefits
Generous annual leave
Parental leave policies

Qualifications

  • Minimum of 5 years of experience in leading an account management or commercial team.
  • Experience in the Grocery industry is required.
  • Track record of revenue growth in account-facing roles.

Responsibilities

  • Lead a team of Account Managers to onboard new grocery partners.
  • Create and execute joint business plans for grocery partners.
  • Deliver annual objectives by tracking plan implementation.

Skills

Selling
Negotiation
Account management
Commercial skills
Communication
Job description
The Role

As a Client Partner - Grocery, you will be responsible for managing a portfolio of our largest and most strategic relationships. You will develop and execute joint plans with your grocery partners that create long-term, mutual growth. You will also manage a small team of Account Managers who will support you in the day-to-day running and operations of those partners and help you to identify compelling insights and opportunities which together you will deliver, aligned to your joint plans.

What you\'ll be doing
  • Lead a team of Account Managers to pitch, negotiate, and onboard new grocery partners onto the platform

  • Defining and executing joint business plans for your portfolio of grocery partners, ensuring that Deliveroo is the preferred partner of choice

  • Delivering Deliveroo’s annual objectives for your partner portfolio by tracking plan implementation, controlling expenditure, and identifying interventions to course-correct where under-performing

  • Working cross-functionally to maximise the potential of your accounts

  • Owning the contract negotiation and renewal process with your grocery partners to agree on terms that unlock mutual value

  • Creating an inclusive, multi-functional team culture that drives team engagement and high-performance

  • Supporting Deliveroo’s business leaders in setting the longer-term commercial strategy and partner value proposition for the relevant grocery segments

The Candidate

This will require drive, ambition, and enthusiasm. Requiring a high level of commercial skills and a go-getter attitude, the successful candidate needs excellence in selling, negotiation, and account management, combined with the passion and drive to shape the culture of an inclusive, sustainable, high-performing team.

Requirements
  • Minimum of 5 years of experience in leading an account management, business development/new business, or commercial team

  • Experience in the Grocery industry is required

  • Must demonstrate a successful track record of revenue growth in account-facing roles, including new business development

  • Ability to define and implement a B2B partner-focused plan, developing creative solutions to complex problems. Bringing clarity to your team to ensure focus is on those actions that have maximum positive impact.

  • Strong/structured communication skills, with a clear aptitude for listening and responding to customer needs, adapting and engaging different audiences.

  • Experience in managing a complex partner or portfolio of partners, including high-value commercial negotiations

  • A team player who can get the best from a multi-functional team, with a win-win/can-do attitude

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

Workplace & Benefits

At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information.

Diversity

We are committed to diversity, equity, and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don\'t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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