Facilities Supervisor-Jobs in Vereinigte Arabische Emirate

• Assist guests with all inquiries both hotel and non-hotel related
• Attend shift briefings to ensure hotel activities and operational requirements are known
• Maintain good relationship with Airport Concierge retailers and other service providers within the vicinity and ensure that information on their promotions are up to date
• Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests restaurants theatres shopping cinemas sporting and recreational facilities banks consulates transport systems and special events
• Maintain adequate supplies of forms and brochures and ensure that they are presented in line with the hotels operating standards
• Consult Log Book for information/requests left by outgoing shift
• Manage guests mails messages courier services and parcel postage as requested by guests
• Maintain order and security of guests keys and other selected keys kept in Front Office ensuring key issue policy is followed
• Receive telephone calls and take messages for guests who are out

• Diploma in Tourism / Hospitality Management
• Minimum 1 year of relevant experience
• Excellent reading writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

No

Full-time