Facilities Supervisor ofertas em United States

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• Assist guests with all inquiries, both hotel and non-hotel related

• Attend shift briefings to ensure hotel activities and operational requirements are known

• Maintain good relationship with Airport Concierge, retailers and other service providers within the vicinity and ensure that information on their promotions are up to date

• Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events

• Maintain adequate supplies of forms and brochures, and ensure that they are presented in line with the hotel’s operating standards

• Consult Log Book for information/requests left by outgoing shift

• Manage guests’ mails, messages, courier services and parcel postage as requested by guests

• Maintain order and security of guests’ keys and other selected keys kept in Front Office, ensuring key issue policy is followed

• Receive telephone calls and take messages for guests who are out

• Diploma in Tourism / Hospitality Management

• Minimum 1 year of relevant experience

• Excellent reading, writing and oral proficiency in English language

• Ability to speak other languages and basic understanding of local languages will be an advantage

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.