Pearl Lounge Team Leader – Luxury Resort

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality provider in the UAE is looking for a Team Leader for the Pearl Lounge. This role involves supervising daily operations, ensuring exceptional guest experiences, and managing feedback with professionalism. Candidates should have experience in luxury 5-star environments, preferably in the UAE, and be fluent in English. The position offers various benefits, including competitive tax-free salary, healthcare coverage, and opportunities for professional development.

Benefits

Colleague discounts on food, beverage, and hotel stays

Comprehensive healthcare and life insurance coverage

Paid annual leave entitlement

Qualifications

• Experience in a similar position within a luxury 5-star environment.
• Previous experience in the UAE preferred, international luxury exposure valued.
• Proficiency in additional languages, particularly Russian, advantageous.

Responsibilities

• Supervise daily operations of the Palace Lounge.
• Conduct pre-shift briefings and maintain service standards.
• Address guest inquiries and uphold service excellence.

Skills

Fluent in English

Customer Service Skills

Technical proficiency in Microsoft Office

Empathy and professionalism

Tools

Opera Cloud systems

Job description

A luxury hospitality provider in the UAE is looking for a Team Leader for the Pearl Lounge. This role involves supervising daily operations, ensuring exceptional guest experiences, and managing feedback with professionalism. Candidates should have experience in luxury 5-star environments, preferably in the UAE, and be fluent in English. The position offers various benefits, including competitive tax-free salary, healthcare coverage, and opportunities for professional development.