Valet & Guest Services Supervisor

AccorHotel; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking a Guest Service Associate to assist guests with inquiries and manage their communications. The ideal candidate will have a Diploma in Tourism or Hospitality Management, with at least one year of relevant experience. Excellent English proficiency is a must, and knowledge of other languages is an advantage. Responsibilities include maintaining relationships with service providers and ensuring proper handling of guest requests. This role offers full-time employment without remote work options.

Qualifications

• Minimum 1 year of relevant experience.
• Ability to speak other languages is an advantage.

Responsibilities

• Assist guests with inquiries both hotel and non-hotel related.
• Maintain good relationships with service providers.
• Manage guests' mails, messages, and courier services.
• Receive telephone calls and take messages for guests.

Skills

Excellent English proficiency

Customer service

Communication

Multilingual

Education

Diploma in Tourism / Hospitality Management

Job description

A leading hotel chain in Abu Dhabi is seeking a Guest Service Associate to assist guests with inquiries and manage their communications. The ideal candidate will have a Diploma in Tourism or Hospitality Management, with at least one year of relevant experience. Excellent English proficiency is a must, and knowledge of other languages is an advantage. Responsibilities include maintaining relationships with service providers and ensuring proper handling of guest requests. This role offers full-time employment without remote work options.