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JOB TITLE: Digital Product Owner

TERM: 6 months

CLIENT LOCATION: Abu Dhabi UAE

DIVISION: Tech Implementation

REPORTS TO: Head of Digital Banking

RELEVANT EXPERIENCE: 5 years

MANDATORY REQUIREMENTS

• Certifications for Agile Scrum Master and Agile Product Owner
• Experience in product management functions designing and developing digital solutions

PURPOSE OF JOB

• To define and create Banks Consumer Digital Mobile offerings according to relevant product segment and channel requirements.
• To contribute and enable the delivery of digital product solutions and portfolio that provide opportunities to grow the Banks business. Work as part of cross-functional teams in unison to develop digital solutions. To define, develop, and deliver customer-centric products that will elevate the Banks brand.

TASKS

Core Responsibilities and Accountabilities

• Own and manage the delivery of Mobile Banking across multiple delivery squads, driving innovation and the best customer experience in the market.
• Own KPIs for driving digital usage activation and engagement in collaboration with user experience, sales, activation, and product teams.
• Represent the interface and engage with the business and technology teams, acting as the voice of the market to create value-adding digital solutions.
• Understand customer market and business needs, aligning them with the strategic direction of the business segment and organization.
• Responsible for overall agile product development for mobile across the bank's services and products.
• Build and manage the mobile banking requirements roadmap and backlog.
• Gather information from stakeholders to develop product vision and roadmap.
• Communicate clearly with all agile teams.
• Manage product features from conception to delivery.
• Act as the voice of business, making decisions that drive product development and unify efforts towards common goals.
• Set the product roadmap for digital products.
• Align stakeholders on priorities and features for releases.
• Ensure strategic alignment within the department and with other units.
• Motivate and collaborate with agile teams and stakeholders.
• Ensure effective communication to produce quality deliverables aligned with the product vision.
• Align team objectives with business KPIs.
• Collaborate with technical and business experts to meet requirements.
• Promote organizational values and ethics within the team.
• Contribute to budget planning for digital product development.
• Implement and manage policies, procedures, and controls for the department.
• Identify opportunities for continuous improvement and sustainability.
• Ensure timely and accurate reporting.
• Lead delivery of mobile banking solutions, managing roadmaps and backlogs.
• Create requirements in epics, themes, and stories, guiding agile teams.
• Define and execute build and launch plans for digital solutions.
• Manage product release planning and stakeholder communication.
• Stay updated on technological advancements and market trends to leverage new technologies.

Knowledge and Experience

• 5 years relevant experience in digital product management and development.
• Experience in a software development environment using agile methodologies.
• Bachelor's degree in business, engineering, computer science, or related discipline.
• Certifications in Agile Scrum Master and Agile Product Owner or similar disciplines.