2,554

Customer Service Manager jobs in United Arab Emirates

Operations Team Lead — Theme Park Services

Farah Experiences LLC

United Arab Emirates
On-site
AED 60,000 - 120,000
10 days ago
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Front Desk Supervisor — Luxury Dubai Hotel

Swiss Connect Solutions

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Landscape Supervisor — Agricultural Irrigation Lead

Apt Resources

United Arab Emirates
On-site
AED 120,000 - 200,000
10 days ago

Strategic Tech Project Manager: Lead Cross‑Functional Delivery

BlackStone eIT

United Arab Emirates
On-site
AED 293,000 - 441,000
10 days ago

Stewarding Shift Leader

Marriott Hotels Resorts

Abu Dhabi Emirate
On-site
AED 60,000 - 120,000
10 days ago
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AYS Team Leader

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Engineering Team Lead

Bayut

United Arab Emirates
On-site
AED 200,000 - 300,000
10 days ago

Field Executive Supervisor DubaiAbu Dhabi

Ventures Middle East

Dubai
On-site
AED 120,000 - 200,000
10 days ago
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Front Office Supervisor for Conrad Dubai

Hilton

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Housing Supervisor and Associate Relations The St. Regis Downtown Dubai

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Food Services Supervisor - Positano Italian

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 80,000
10 days ago

Telemarketing Supervisor

Cigna Group

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Abercrombie & Fitch / Hollister - Team Leader (Key Holder), Abu Dhabi

abercrombie-fitch-co.

Abu Dhabi
On-site
AED 120,000 - 200,000
10 days ago

Team Leader - Front Desk

Rotana Hotels

Ras Al Khaimah
On-site
AED 120,000 - 200,000
10 days ago

Guest Rooms Supervisor - Check-in, Reservations & Service

Marriott Hotels Resorts

Dubai
On-site
AED 60,000 - 120,000
11 days ago

Lubricant Filling Ops Lead - Shift Supervisor & Engineer

Sperton Global AS

Dubai
On-site
AED 200,000 - 300,000
11 days ago

Hotel Income Auditor Supervisor — Lead Finance Team

InterContinental Hotels Group

United Arab Emirates
On-site
AED 120,000 - 200,000
11 days ago

Reservations Team Lead — Luxury Dining & Guest Experience

Kerzner International Management

Dubai
On-site
AED 40,000 - 55,000
11 days ago

Customer Service Team Lead: Operations & Coaching

Antal International

United Arab Emirates
On-site
AED 120,000 - 150,000
11 days ago

Housing & Employee Relations Supervisor

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
11 days ago

Lead Rewinding Supervisor — Electric Motors

Eram Talent

United Arab Emirates
On-site
AED 60,000 - 120,000
11 days ago

F&B Outlet Manager: Lead Teams & Elevate Guest Experience

Mövenpick Hotels & Resorts

Ras Al Khaimah
On-site
AED 80,000 - 100,000
11 days ago

Lead Pastry Chef - Creative Team Leader

Marriott Hotels Resorts

Abu Dhabi
On-site
AED 60,000 - 120,000
11 days ago

Electrical Lab Technician & Engineering Lab Supervisor

Management Solutions International MSI

Ajman
On-site
AED 60,000 - 90,000
11 days ago

Malay-speaking Team Leader, FX Client Retention — Dubai

The Talent Hunter

Dubai
On-site
AED 120,000 - 200,000
11 days ago

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Operations Team Lead — Theme Park Services
Farah Experiences LLC
United Arab Emirates
On-site
AED 60,000 - 120,000
Full time
10 days ago

Job summary

A leading entertainment company in the United Arab Emirates is looking for a supervisory role focusing on managing a team within water park operations. Candidates must have a strong customer service orientation, effective communication skills, and prior experience in managing teams in similar settings. This position offers the opportunity to develop staff and ensure operational excellence while maintaining high safety standards.

Qualifications

  • Minimum of 2 years of supervisor experience in theme parks/water parks.
  • 3 years of experience in water park operations.
  • Hold an active Ellis & Associates Special Facilities International Lifeguard Training Program License.
  • Working at Height (OSHAD compliant) qualification is desirable.
  • PADI Open water certification is a plus.

Responsibilities

  • Directly manage a team of Team Leaders and R&A Operators.
  • Compile duty schedules and facilitate training programs.
  • Communicate information effectively across channels.
  • Ensure compliance with departmental policies and procedures.
  • Resolve service delivery defects and provide feedback.
  • Maintain safety and hygiene standards.

Skills

Strong communication skills
Customer service oriented
Strong leadership skills
Good English skills (written and verbal)
Strong people skills

Education

Higher secondary or equivalent
Business degree in leisure / hospitality management

Tools

Microsoft Office (Word, PowerPoint, Excel)
Job description
A leading entertainment company in the United Arab Emirates is looking for a supervisory role focusing on managing a team within water park operations. Candidates must have a strong customer service orientation, effective communication skills, and prior experience in managing teams in similar settings. This position offers the opportunity to develop staff and ensure operational excellence while maintaining high safety standards.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.